MODSQUAD

ModSquad's ModSourcing is outsourcing MODernized. Our movement is to lighten the load of digital engagement for global brands with smart processes, innovative tools and a customized, fun and flexible workforce. With operation centers in Northern California, Austin and Northern Ireland and offices in San Francisco, London and New York, our 10,000+ Mods around the world moderate content, chat with customers, manage communities and buzz in social media for the world's coolest brands, 24/7/365, in 50+ languages and dialects. We are the Mods!

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ModSquad is a company that provides on-demand digital engagement. ModSquad works with the world’s coolest brands, and we’re oriented around flexibility, people, and results.  We are looking for community support experts with great customer service experience and an enthusiastic attitude. We currently have a Full-time opportunity for a special person to join the remote support team for Vimeo, a leading online video platform. Responsibilities include providing ticket support through Zendesk to assist customers that use the Vimeo platform. This role has a special focus on supporting Magisto wit... view job details

ModSquad is a company that provides on-demand digital engagement. ModSquad works with the world’s coolest brands, and we’re oriented around flexibility, people, and results. We are looking for community support experts with great customer service experience and an enthusiastic attitude. We currently have a Full-time opportunity for a special person to join the remote support team for Vimeo, a leading online video platform. Responsibilities include providing ticket support through Zendesk to assist customers that use the Vimeo platform. About ModSquad: ModSquad is a global provider of manage... view job details

Human Resources Coordinator Job Description: The Human Resource Coordinator supports the daily functions of the People Operations Department facilitating the efficient flow of communication and processes. The person in this role completes helps to maintain legal compliance in assigned areas and complete administrative duties in a timely and accurate manner. Applying a welcoming and helpful approach to enhance the employee and independent contractor experience is an essential part of this role. Duties/Responsibilities:  Performs customer service functions by promptly responding to requests... view job details

Do you have a creative mind and a deep understanding of social media and online communities? We are seeking an experienced Community Manager to join our team as the critical point of interaction between our publishing team, development partner, and our players. As a ModSquad Community Manager, you will work closely with Microsoft Studio’s game publishing, partner, and development teams (both internal and external to Microsoft) to create plans to engage, retain, and energize communities of fans around one or game titles, directly execute those plans, and report the results. You’ll also be char... view job details

ModSquad is currently seeking an energetic full-time Project Manager with a strong background in client and contact center operations management in Southern California In Client Services (CS), we promise to deliver quality to our clients, partners, and teammates worldwide. The ideal Project Manager will work to ensure our client(s) are happy and our in-office Mods (Customer Service Reps) are providing stellar quality service while communicating clearly and professionally, executing tasks promptly, driving operational efficiencies, and managing client expectations. About ModSquad: ModSquad i... view job details