Job Details. Level. : Management. Job Location. : Chicago Lighthouse For The Blind - ITA - Chicago, IL. Position Type. : Full Time. Education Level. : 4 Year Degree. Salary Range. : Undisclosed. Travel Percentage. : Negligible. Job Shift. : Any. Job Category. : Training. Description. STATEMENT OF PURPOSE:. The Bilingual Training Manager is responsible for developing, implementing and or modifying training programs to ensure maximum effectiveness of the Call Center Agent. This responsibility includes ensuring the training requirements are protected and accounted for in a... view job details
Job Details. Job Location. : Undisclosed. Salary Range. : Undisclosed. Description. STATEMENT OF PURPOSE:. The Bilingual Training Supervisor is responsible for developing, implementing and or modifying training programs to ensure maximum effectiveness of the Call Center Agent. This responsibility includes ensuring the training requirements are protected and accounted for in accordance with Chicago Lighthouse and the Illinois State Toll Highway Authority’s (ISTHA) Standards of Performance. KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:. Designs and develops new training courses inc... view job details
Job Location. : Undisclosed. Salary Range. : Undisclosed. STATEMENT OF PURPOSE:. To provide the highest level of customer service to members and to the public as it relates to the established procedures set forth by the Illinois Department of Financial and Professional Regulation (IDFPR). Answer telephones, provide answers to routine questions, and assist with application process and renewals for licensees across all categories of licenses. KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:. Must abide by all protected Privacy and HIPAA guidelines;. Answer inbound calls in call cente... view job details
Job Location. : Undisclosed. Salary Range. : Undisclosed. STATEMENT OF PURPOSE:. Call Center agents will be responsible for providing high quality customer service assistance when responding to inquiries pertaining to I-PASS electronic tolling accounts, violations notices, or processes. Call Center Agents will be responsible for assuring speedy resolution of inquiries utilizing all available channels. Customer inquiries are submitted by telephone, mail, or e-mail. The Call Center will receive approximately 12,000,000 minutes of inbound calls from customers annually. KEY RESPONSIBILITIE... view job details
Job Details. Job Location. : The Chicago Lighthouse - Main Headquarters - Chicago, IL. Position Type. : Full Time. Education Level. : High School/GED. Salary Range. : Undisclosed. Travel Percentage. : Negligible. Job Shift. : Day. Job Category. : Admin - Clerical. Job Description. STATEMENT OF PURPOSE. :. We are in search of a detailed-oriented and analytical professional to join our team as a Call Center Data Analyst with a focus on pricing and reporting. This role involves delving into data to underpin pricing strategies for new contracts while concurrently offering cruc... view job details
Job Details. Level. : Entry. Job Location. : Lighthouse Industries - Chicago, IL. Position Type. : Full Time. Education Level. : 4 Year Degree. Salary Range. : Undisclosed. Travel Percentage. : None. Job Shift. : Day. Description. STATEMENT OF PURPOSE:. The primary purpose of this entry level position is to perform non-inherently governmental contract management support services using basic contracting methods and contract types. Performs administrative functions, closeout of contracts and delivery orders below and frequently above the simplified acquisition threshold. Car... view job details
Job Location. : Undisclosed. Salary Range. : Undisclosed. STATEMENT OF PURPOSE:. The Customer Care Team Lead is responsible for providing a world class, high performance, patient and family centered experience that contributes to the customer satisfaction and retention, exceptional quality and value, and financial health of the organization. This position requires high quality customer service assistance when responding to inquiries pertaining to UI Health. The Team Lead will assist the Customer CARE Representatives with complex patient scheduling and registration issues and handling o... view job details
Job Location. : Undisclosed. Salary Range. : Undisclosed. BASIC FUNCTION. :. The Human Resources Generalist assists with daily Human Resource functions, including but not limited to the planning and development of the organization’s human resources department and personnel, employee recruiting, benefit administration, workers compensation, staff training, and volunteer administration.. RESPONSIBILITY FOR THE WORK OF OTHERS. : This position holds no direct supervisory responsibility. TRAVEL REQUIRED. : Less than 5%; metro Chicago and suburbs. SPECIFIC RESPONSIBILITIES INCLUDE BUT ARE NOT... view job details
Job Details. Job Location. : Undisclosed. Salary Range. : Undisclosed. Description. STATEMENT OF PURPOSE. : Cleans and maintains CERL office building to ensure a safe, attractive, comfortable, and clean environment for all agency constituents. RESPONSIBILITY FOR THE WORK OF OTHERS. : This position has no direct supervisory responsibility. TRAVEL REQUIRED: Less than 5%. SPECIFIC ACTIVITES INCLUDE, BUT ARE NOT LIMITED TO. :. Completes assigned daily work schedule as prepared by supervisor;. Sweeps, mops, and waxes floors;. Vacuums carpets thoroughly up to baseboards to be free of dust,... view job details
Level. : Experienced. Job Location. : Undisclosed. Position Type. : Full Time. Education Level. : High School/GED. Salary Range. : Undisclosed. Travel Percentage. : Negligible. Job Shift. : Any. Job Category. : Customer Service. STATEMENT OF PURPOSE:. Lead call center agents will be responsible for providing high quality customer service support to call center agents by responding to inquiries pertaining to I-PASS electronic tolling accounts, violations notices, or processes. Lead call center agents will be responsible for assuring prompt resolution when assisting with... view job details