Patient Management Coordinator jobs in the United States

Patient Management Coordinator coordinates the flow of patients through the facility. Assigns patients to beds based on bed availability, care needed, and patient type. Being a Patient Management Coordinator arranges for patient transfers or admission as needed. May act as a liaison with scheduling to ensure adequate levels of staff on duty. Additionally, Patient Management Coordinator typically requires a bachelor's degree of Nursing. Typically reports to a manager or head of a unit/department. Requires Registered Nurse (RN). Patient Management Coordinator's years of experience requirement may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. (Copyright 2024 Salary.com)

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Revenue Cycle Coordinator (Emergency Department) - Patient Access Management (PAM) - Patient Financial Services (PFS)
  • Patient Access Management (PAM) - Patient Financial Services (PFS) - Jobs@UIOWA Careers
  • Iowa, IA FULL_TIME
  • The Revenue Cycle Coordinator for the Emergency Department is a supervisory position that may have 8-15 direct reports that can be a mix of P&S and/or student positions and will serve as a resource for complex billing issues and high-level patient events. You must have outstanding customer service skills, leadership abilities and excellent interpersonal and communication skills that will enable respectful interactions with our diverse range of internal and external customers, including but not limited to; our patients and their families, insurance companies, physicians, nurses, and other medical personnel. To be successful you will need strong analytical skills to perform quality assurance checks, productivity audits and a broad range of accounting &financial analysis to ensure effective and compliant organizational/department/unit operations. 

    In addition to patient revenue account management, you will assist with and have responsibilities for interviewing, selection, and training of new employees.  You will maintain personnel records including vacation and sick leave, approve monthly time sheets; conduct performance evaluations, promotions, and disciplinary action, when needed. You will identify training and education deficiencies and provide training, guidance and coaching when needed.  You will assign and evaluate work for the units that you and your team support.  As an Intra-unit Supervisor, you will work with other department supervisors to develop and implement staff performance standards and the coordination of intra- and inter-unit operations and procedures.  You must have exceptional problem and conflict resolution skills while maintaining confidentiality and professionalism.

    University of Iowa Hospitals & Clinics—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®

    Position Responsibilities:

    • Supervise work of Patient Account Representatives and/or Revenue Cycle Representatives and serve as a payor expert and technical resource.    Develop new and current staff through training to improve revenue cycle knowledge; work with staff to suggest additional options to resolve patient account inquiries.
    • Oversee and review employee’s work to determine if appropriate actions have been taken with regard to receipt of correct reimbursement. 
    • Perform QA checks and productivity audits; identify and resolve undesirable trends and reimbursement errors; prepare reports to assure quality and productivity requirements are being met.
    • Develop and monitor employee performance goals to ensure compliance.
    • Lead and conduct all staff meetings on a rotating basis.
    • Implement new processes developed by management to ensure processes are operating effectively and efficiently; make recommendations based on analysis of data.
    • Create, maintain, and update job process documentation as new processes are implemented; and update job process documentation as processes change per management directions.
    • Gather and respond to requests for information in response to benchmark surveys or questionnaires required by external agencies.
    • Keep current on industry knowledge, skills, and certifications to serve as a resource to employees and to conduct job duties.

    Classification Title: Revenue Cycle Coordinator

    Specified Area: Emergency Department

    Department: Patient Financial Services

    Percent of Time: 100% (ONSITE)

    Pay Grade: 3B

    An additional 5% added to base salary for high volume and $5,400 for applicable evening and/or weekend differential while in this role.

    Schedule: 7:00 PM – 7:30 AM with a schedule indicated below:

    • Week one: rotating 3 days
    • Week two: rotating 4 days– includes 8-hour flex day between 7:00 PM – 7:30 AM
    • This position includes holiday coverage, on call and weekend coverage. 

    Education Required:

    • Bachelor’s degree or equivalent combination of education and relevant experience.

    Required Qualifications:

    • Attention to detail and proven ability to gather and analyze data and make recommendations.
    • Proficient in the use of Microsoft Office Suite with strong Excel skills or comparable programs and the ability to learn and apply new software knowledge quickly.
    • 1 year experience in a high-volume customer service environment that demonstrates an ability to manage difficult conversations; ability to influence (without authority), and experience with escalation techniques.
    • Demonstrated ability to prioritize and coordinate inquiries and concerns of customers: patients, staff, physicians, administration and public.
    • Experience training and/or mentoring new employees or team members.

    Desired Qualifications & Experience:

    • 1 year experience in medical claims processing, healthcare revenue cycle or medical coding.
    • Experience and knowledge of Patient Financial Services’ functions, systems, processes & policies.
    • Experience in a medical setting and/or emergency room setting.
    • Knowledge of medical terminology and health care billing.
    • Experience as a team leader or supervisor.
    • Experience identifying opportunities for improvements in processes, procedures, and reporting.

    Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:

    • Resume
    • (optional) Cover Letter

    Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.

    Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.  Up to 5 professional references will be requested at a later step in the recruitment process.

    For additional questions, please contact Veronica Clark at veronica-clark@uiowa.edu.

    Applicant Resource Center:

    Need help submitting an application or accepting an offer? Support is available!

    Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.

    Hours:

    Tuesdays & Thursdays 2:00pm – 4:00pm

    Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.

    Additional Information
    Compensation
    Contact Information
  • 6 Days Ago

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Construction Management Instructor - Program Coordinator
  • Program Coordinator - Team Georgia Careers
  • Atlanta, GA FULL_TIME
  • Job Description: Atlanta Technical College (ATC) is seeking highly qualified applicants for the Construction Management Instructor- Program Coordinator position. This position is located at ATC’s (Mai...
  • 5 Days Ago

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Nurseline Coordinator
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Intake Coordinator
  • Patient Care
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  • 30 Days Ago

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Patient Coordinator
  • DermCare Management
  • Miami, FL OTHER
  • Patient Care CoordinatorThe Patient Care Coordinator is a key administrative role and the main clinical point of contact for patients on their plastic surgery journey from start to finish. This indivi...
  • 22 Days Ago

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Revenue Cycle Representative (Prior Authorization) - Patient Access Management (PAM) - Patient Financial Services
  • Patient Access Management (PAM) - Patient Financial Services - Jobs@UIOWA Careers
  • Iowa, IA FULL_TIME
  • Position Summary: The University of Iowa Healthcare, Department of Patient Financial Services, is seeking a Prior Authorization Revenue Cycle Representative (RCR) to join our team. The Prior Authoriza...
  • 2 Days Ago

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Project Coordinator (Mechanical Engineering)
  • Insight Global
  • Hilliard, OH
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  • 6/11/2024 12:00:00 AM

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Part-time Executive Assistant
  • Samuel D. Koon & Associates, LTD
  • Columbus, OH
  • Job Description Job Description Summary This is a part-time (average 20 hours per week) Executive Assistant position. Th...
  • 6/10/2024 12:00:00 AM

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Coordinator
  • Randstad
  • Columbus, OH
  • job summary: A Coordinator is needed for a world class utility company in the Columbus, OH (hybrid) area. This role invo...
  • 6/10/2024 12:00:00 AM

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Coordinator (Columbus, OH)
  • Experis
  • Columbus, OH
  • Our client in the Utilities Industry is seeking a Coordinator to join their team. Job Title: Coordinator Location: Colum...
  • 6/9/2024 12:00:00 AM

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Executive Assistant to Regional President
  • PNC Financial Services Group, Inc.
  • Columbus, OH
  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
  • 6/8/2024 12:00:00 AM

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Executive Assistant
  • Creative Financial Staffing
  • Westerville, OH
  • EXECUTIVE ASSISTANT Full-time Perm position Onsite Westerville, OH (Potential for hybrid after 90 days) Competitive comp...
  • 6/7/2024 12:00:00 AM

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Medical Records Management Coordinator
  • The Ohio State University
  • Columbus, OH
  • Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessiblea...
  • 6/7/2024 12:00:00 AM

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Branch Coordinator - Floorcovering Field Technician
  • Sherwin-Williams
  • Columbus, OH
  • This position supports sales efforts at a Sherwin-Williams floorcovering store and coordinates installation through inde...
  • 4/3/2024 12:00:00 AM

Income Estimation for Patient Management Coordinator jobs
$87,498 to $107,943