As of March 01, 2025, the average annual salary for an Account Settlement Representative II - Consumer Loans in Virginia Beach, VA is $41,800. Salary.com reports that pay typically ranges from $35,800 to $46,700, with most professionals earning between $30,337 and $51,161.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $46,700 | $3,892 | $898 | $22 |
| Average | $41,800 | $3,483 | $804 | $20 |
| 25th Percentile | $35,800 | $2,983 | $688 | $17 |
An entry-level Account Settlement Representative II - Consumer Loans with under 1 year experience makes about $39,417. With less than 2 years of experience, a mid-level Account Settlement Representative II - Consumer Loans makes around $39,597. After 2-4 years, the Account Settlement Representative II - Consumer Loans pay rises to about $41,752. Those senior Account Settlement Representative II - Consumer Loans with 5-8 years of experience earn roughly $43,749, and those Account Settlement Representative II - Consumer Loans having 8 years or more experience are expected to earn about $43,892 on average.
| Levels | Salary |
|---|---|
| Entry Level Account Settlement Representative II - Consumer Loans | $39,417 |
| Intermediate Level Account Settlement Representative II - Consumer Loans | $39,597 |
| Senior Level Account Settlement Representative II - Consumer Loans | $41,752 |
| Specialist Level Account Settlement Representative II - Consumer Loans | $43,749 |
| Expert Level Account Settlement Representative II - Consumer Loans | $43,892 |
| Entry Level | 6% |
| Mid Level | 5% |
| Senior Level | 0% |
| Top Level | 5% |
| Experienced | 5% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Windows: Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry.
Credit Management: Granting and paying credit within the defined payment terms and conditions to improve the revenue and profit of the company.
| Skill | Salary | Demand |
|---|---|---|
|
Active Listening
|
$50,996 |
22%
|
|
Multitasking
|
$48,488 |
16%
|
|
HIPAA
|
$47,234 |
13%
|
|
Negotiating
|
$45,980 |
10%
|
|
Accounting
|
$45,980 |
10%
|
|
Microsoft Windows
|
$45,980 |
10%
|
