How much does a Call Center Representative I - Inbound make in District of Columbia? The average Call Center Representative I - Inbound salary in District of Columbia is $39,800 as of April 24, 2024, but the range typically falls between $35,700 and $45,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Representative I - Inbound Salary | $31,967 | DC | April 24, 2024 |
25th Percentile Call Center Representative I - Inbound Salary | $35,700 | DC | April 24, 2024 |
50th Percentile Call Center Representative I - Inbound Salary | $39,800 | DC | April 24, 2024 |
75th Percentile Call Center Representative I - Inbound Salary | $45,800 | DC | April 24, 2024 |
90th Percentile Call Center Representative I - Inbound Salary | $51,263 | DC | April 24, 2024 |
The Call Center Representative I - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative I - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative I - Inbound typically reports to a supervisor or manager. Being a Call Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Naval Anacost Annex, DC | Avg. Salary $39,791 | Date Updated April 24, 2024 |
Location Parcel Return Service, DC | Avg. Salary $39,791 | Date Updated April 24, 2024 |
Location Washington, DC | Avg. Salary $39,791 | Date Updated April 24, 2024 |
Location Washington Navy Yard, DC | Avg. Salary $39,791 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
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