Contact Center Representative II - Inbound Salary in District of Columbia

How much does a Contact Center Representative II - Inbound make in District of Columbia? The average Contact Center Representative II - Inbound salary in District of Columbia is $38,049 as of January 20, 2020, but the range typically falls between $33,763 and $42,568. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $33,763 10% $29,861 90% $46,683 75% $42,568 $38,049 50%(Median)
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Job Description

Contact Center Representative II - Inbound answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative II - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative II - Inbound typically reports to a supervisor or manager. The Contact Center Representative II - Inbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Contact Center Representative II - Inbound typically requires 1-3 years of related experience. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $37,858 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $37,858 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $37,858 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $37,858 Date Updated January 20, 2020
Job Openings for Contact Center Representative II - Inbound in District of Columbia
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