Contact Center Representative III - Inbound Salary in District of Columbia

How much does a Contact Center Representative III - Inbound make in District of Columbia? The average Contact Center Representative III - Inbound salary in District of Columbia is $44,522 as of January 20, 2020, but the range typically falls between $40,273 and $50,654. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $40,273 10% $36,404 90% $56,238 75% $50,654 $44,522 50%(Median)
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Job Description

Contact Center Representative III - Inbound answers call inquiries regarding the company product and service information. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative III - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. May handle difficult situations and assist in training lower level contact center representatives. Additionally, Contact Center Representative III - Inbound may require an associate degree. Typically reports to a supervisor or manager. The Contact Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Naval Anacost Annex, DC Avg. Salary $44,298 Date Updated January 20, 2020
Location Parcel Return Service, DC Avg. Salary $44,298 Date Updated January 20, 2020
Location Washington, DC Avg. Salary $44,298 Date Updated January 20, 2020
Location Washington Navy Yard, DC Avg. Salary $44,298 Date Updated January 20, 2020
Job Openings for Contact Center Representative III - Inbound in District of Columbia
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