As of April 01, 2025, the average annual salary for a Collection Manager in Lansing, MI is $105,801. According to Salary.com, salaries can range from a low of $85,932 to a high of $134,649, with most professionals earning between $95,401 and $120,901.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $120,901 | $10,075 | $2,325 | $58 |
| Average | $105,801 | $8,817 | $2,035 | $51 |
| 25th Percentile | $95,401 | $7,950 | $1,835 | $46 |
An entry-level Collection Manager with under 1 year experience makes about $102,035. With less than 2 years of experience, a mid-level Collection Manager makes around $102,499. After 2-4 years, the Collection Manager pay rises to about $103,581. Those senior Collection Manager with 5-8 years of experience earn roughly $104,818, and those Collection Manager having 8 years or more experience are expected to earn about $107,478 on average.
| Levels | Salary |
|---|---|
| Entry Level Collection Manager | $102,035 |
| Intermediate Level Collection Manager | $102,499 |
| Senior Level Collection Manager | $103,581 |
| Specialist Level Collection Manager | $104,818 |
| Expert Level Collection Manager | $107,478 |
| Entry Level | 4% |
| Mid Level | 3% |
| Senior Level | 2% |
| Top Level | 1% |
| Experienced | 2% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.
Credit Policy: Credit policy is a set of terms that lays out how your company will issue credit to its clients and collect unpaid debts. It maximize the company revenue/business while minimizing the risk generated by extending credit.
| Skill | Salary | Demand |
|---|---|---|
|
Financial Services
|
$114,265 |
8%
|
|
PowerPoint
|
$113,207 |
7%
|
|
Project Management
|
$113,207 |
7%
|
|
Integrity
|
$111,091 |
5%
|
|
Verbal Communication
|
$111,091 |
5%
|
|
Collaboration
|
$111,091 |
5%
|
