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Customer Care Director Salary in Gray, Iowa

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Customer Care Director Salary in Gray, IA

How much does a Customer Care Director make in Gray, IA? The average Customer Care Director salary in Gray, IA is $164,900 as of May 28, 2024, but the range typically falls between $143,500 and $187,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Care Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Care Director Salary $124,016 Gray,IA May 28, 2024
25th Percentile Customer Care Director Salary $143,500 Gray,IA May 28, 2024
50th Percentile Customer Care Director Salary $164,900 Gray,IA May 28, 2024
75th Percentile Customer Care Director Salary $187,400 Gray,IA May 28, 2024
90th Percentile Customer Care Director Salary $207,885 Gray,IA May 28, 2024
25% $143,500 10% $124,016 90% $207,885 75% $187,400 $164,900 50%(Median) Didn’t find job title? Click
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Good Samaritan Society - Indianola, IA

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Job Description

The Customer Care Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Care Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Care Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Care Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Care Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Care Director in Gray, IA
  • Good Samaritan Society - Indianola, IA
    Careers With Purpose. Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality...
    - 3 Days Ago
  • One Call - Davenport, IA
    [Call Center / Fully Remote] - Anywhere in U.S. / Up to $21.50 per hour / Medical, dental & vision / 401k - As a Customer Care Coordinator I you'll: Coordi...
    - 4 Days Ago
  • One Call - Waterloo, IA
    [Call Center / Fully Remote] - Anywhere in U.S. / Up to $21.50 per hour / Medical, dental & vision / 401k - As a Customer Care Coordinator I you'll: Coordi...
    - 4 Days Ago
  • One Call - Marion, IA
    [Call Center / Fully Remote] - Anywhere in U.S. / Up to $21.50 per hour / Medical, dental & vision / 401k - As a Customer Care Coordinator I you'll: Coordi...
    - 4 Days Ago
  • One Call - Council Bluffs, IA
    [Call Center / Fully Remote] - Anywhere in U.S. / Up to $21.50 per hour / Medical, dental & vision / 401k - As a Customer Care Coordinator I you'll: Coordi...
    - 4 Days Ago

Career Path for this job

  1. Down a level:

    Customer Care Senior Manager


    Bachelor's Degree

  2. This Job:

    Customer Care Director


    Bachelor's Degree

  3. Up a level:

    Chief Customer Officer


    Bachelor's Degree

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Understand the total compensation opportunity for a Customer Care Director, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
143500
187400
164900

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
161500
225200
191100
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Director in Gray, IA. The base salary for Customer Care Director ranges from $143,500 to $187,400 with the average base salary of $164,900. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $161,500 to $225,200 with the average total cash compensation of $191,100.
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143500
187400

 

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About Gray, Iowa    Gray is a city in Audubon County, Iowa, United States, along the East Branch of the West Nishnabotna River. The population was 63 at the 2010 census. ....More

Gray, Iowa  area prices were up 0.8% from a year ago    View the Cost of Living in Gray, Iowa

Customer Care Director Salary in popular cities: Des Moines, Cedar Rapids, Davenport

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