Customer Care Director Salary in New Bedford, Massachusetts
Customer Care Director Salary in New Bedford, MA
How much does a Customer Care Director make in New Bedford, MA? The average Customer Care Director salary in New Bedford, MA is $185,100 as of March 26, 2024, but the range typically falls between $161,100 and $210,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Care Director Salary | $139,249 | New Bedford,MA | March 26, 2024 |
| 25th Percentile Customer Care Director Salary | $161,100 | New Bedford,MA | March 26, 2024 |
| 50th Percentile Customer Care Director Salary | $185,100 | New Bedford,MA | March 26, 2024 |
| 75th Percentile Customer Care Director Salary | $210,500 | New Bedford,MA | March 26, 2024 |
| 90th Percentile Customer Care Director Salary | $233,625 | New Bedford,MA | March 26, 2024 |
- View Average Salary for United States
-
Select State
-
Select City in MA
-
Choose Similar Job
-
Pick Related Category
- View Cost of Living in New Bedford, Massachusetts
Job Description
The Customer Care Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Care Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Care Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Care Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Care Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Search Job Openings
-
BAYADA Home Health Care - Braintree, MAWe're. BAYADA Home Health Care. a leading home health care company-and we believe that our clients and their families deserve home health care delivered wi...- 2 Days Ago
Career Path for this job
-
Down a level:
Customer Care Senior Manager
Bachelor's Degree -
This Job:
Customer Care Director
Bachelor's Degree -
Up a level:
Chief Customer Officer
Bachelor's Degree
Are you an HR manager or compensation specialist?
Salary.com's CompAnalyst platform offers:
- Detailed skills and competency reports for specific positions
- Job and employee pricing reports
- Compensation data tools, salary structures, surveys and benchmarks.
About New Bedford, Massachusetts
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
Level of Education
Customer Care Director Salary by Global Country
Browse All Customer Services Jobs by Salary Level
Browse Related Industries
Browse Related Job Categories With Customer Care Director
Take just three simple steps below to generate your own personalized salary report
Understand the total compensation opportunity for a Customer Care Director, base salary plus other pay elements
Average Base Salary
Core compensation
Average Total Cash Compensation
Includes base and annual incentives
About New Bedford, Massachusetts New Bedford is a city in Bristol County, Massachusetts, United States. As of the 2010 census, the city had a total population of 95,072, making it the....More
New Bedford, Massachusetts area prices were up 1.6% from a year ago View the Cost of Living in New Bedford, Massachusetts
Customer Care Director Salary in popular cities: Boston, Worcester, Springfield
Recently searched related titles: Director Of Crm, Services Director, Call Center Site Director
Jobs with a similar salary range to Customer Care Director : Global Program Director, Director of Customer Care, Director of Customer Support, Director - Customer Experience, Director of Customer Service, Associate Director, Customer Operations
Salary estimation for Customer Care Director at companies like : Keiro Northwest Rehabilitation and Care Center, ahmed alaniColdwell Banker, Cargill Protein
