Customer Care Supervisor Salary in Birmingham, Alabama
Customer Care Supervisor Salary in Birmingham, AL
How much does a Customer Care Supervisor make in Birmingham, AL? The average Customer Care Supervisor salary in Birmingham, AL is $71,500 as of April 24, 2024, but the range typically falls between $62,900 and $82,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Care Supervisor Salary | $55,070 | Birmingham,AL | April 24, 2024 |
| 25th Percentile Customer Care Supervisor Salary | $62,900 | Birmingham,AL | April 24, 2024 |
| 50th Percentile Customer Care Supervisor Salary | $71,500 | Birmingham,AL | April 24, 2024 |
| 75th Percentile Customer Care Supervisor Salary | $82,000 | Birmingham,AL | April 24, 2024 |
| 90th Percentile Customer Care Supervisor Salary | $91,560 | Birmingham,AL | April 24, 2024 |
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Job Description
The Customer Care Supervisor trains and coaches staff in standard policies, procedures, and best practices. Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Being a Customer Care Supervisor may monitor staff performance and have responsibility for hiring and performance appraisal. Identifies opportunities for operational improvements and implements solutions. In addition, Customer Care Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Care Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
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T.J. Maxx - Birmingham, ALT.J. Maxx - 5025 Highway 280s Suite 103 35242 [Department Manager] As a Customer Experience Supervisor at T.J. Maxx, you'll: Be responsible for promoting a...- 2 Days Ago
Career Path for this job
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Down a level:
Client Care Specialist IV
7 + years experience
Bachelor's Degree -
This Job:
Customer Care Supervisor
3 + years experience
Bachelor's Degree -
Up a level:
Customer Care Manager
5 + years experience
Bachelor's Degree
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About Birmingham, Alabama
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About Birmingham, Alabama Birmingham (/ˈbɜːrmɪŋhæm/ BUR-ming-ham) is a city located in the north central region of the U.S. state of Alabama. With an estimated 2017 population....More
Birmingham, Alabama area prices were up 1.3% from a year ago View the Cost of Living in Birmingham, Alabama
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