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As of August 01, 2026, the average salary for a Customer Care Supervisor in Alabama is $69,500 per year, which breaks down to an hourly rate of $33.
However, a Customer Care Supervisor's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Care Supervisor Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $77,900 | $6,492 | $1,498 | $37 |
| Average | $69,500 | $5,792 | $1,337 | $33 |
| 25th Percentile | $62,600 | $5,217 | $1,204 | $30 |
Ontime Service - Birmingham, AL
Coleman Worldwide Moving - Midland City, AL
Dixie Electric, Plumbing & Air - Montgomery, AL
The Catch - Gulf Shores, AL
A Customer Care Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Care Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Client Care Specialist IV | 7+ years | $94,677 |
| Customer Care Team Leader | 7+ years | $58,189 |
| Customer Care Supervisor | 7+ years | $69,418 |
| Customer Care Manager | 7+ years | $91,585 |
| Customer Care Senior Manager | 7+ years | $125,647 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Care Supervisors. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Customer Care Supervisor salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $77,801. While startup companies pay approximate $65,818.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $65,818 |
| Growth Stage | 51~500 | $69,610 |
| Established | 501~5000 | $75,131 |
| Enterprise | 5000+ | $77,801 |
For Customer Care Supervisor roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Business Services and Aerospace & Defense sectors offer the strongest compensation, at 40% above the average. In contrast, Customer Care Supervisor positions in Financial Services or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Care Supervisor as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Business Services | $97,300 | $47.0 | 40% |
| Aerospace & Defense | $86,875 | $42.0 | 25% |
| Biotechnology | $79,925 | $38.0 | 15% |
| Chemicals | $76,450 | $37.0 | 10% |
| Construction | $72,975 | $35.0 | 5% |
Understanding how a Customer Care Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $77,900 | $6,492 | $1,498 | $37 |
| Average | $69,500 | $5,792 | $1,337 | $33 |
| 25th Percentile | $62,600 | $5,217 | $1,204 | $30 |
For a Customer Care Supervisor, the most direct path to higher earnings is advancing to the Customer Care Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $91,600 - a projected growth of 32% over your current level.
Ready to take the next step in your career? Browse thousands of current Customer Care Supervisor job openings on our job board. Use the search bar below to find your perfect match.
Clayton Homes
Addison, AL
Clayton Homes | Addison, AL
Clayton Homes - - Responsibilities: Coordinate customer care activities to ensure a positive, seamless homebuyer experience more
9 Days Ago
Sparklight
Pell City, AL
Sparklight | Pell City, AL
Customer Care And Sales Advisor. In Office Position. At Sparklight, a Cable One brand, we believe in a neighborly approachconnecting people to what matters... more
6 Days Ago
Pacer Group
Montgomery, AL
Pacer Group | Montgomery, AL
Pacer Group - - Responsibilities: Manages large volume of incoming phone calls. Generate sales leads. Identify and assess customers' needs to achieve satis... more
7 Days Ago
Vitality Group International, Inc.
Marion, AL
Vitality Group International, Inc. | Marion, AL
We are looking for a Customer Care Support Specialist who will be responsible for providing excellent customer service support by quickly and accurately pr... more
9 Days Ago
Dixie Electric, Plumbing, Air, and Doors
Montgomery, AL
Dixie Electric, Plumbing, Air, and Doors | Montgomery, AL
Job Description. Job Description. Description. Are you passionate about delivering exceptional customer service and making a positive impact on people's li... more
9 Days Ago
MassMutual
Huntsville, AL
MassMutual | Huntsville, AL
[Customer Support / Remote] - Anywhere in U.S. / $45k per year + bonus eligible/ Paid training / Medical-Dental-Vision / 401k / PTO / $1,250 annual Well-Be... more
8 Days Ago
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