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Customer Project and Implementation Director Salary in the United States

How much does a Customer Project and Implementation Director make in the United States?

As of May 01, 2026, the average salary for a Customer Project and Implementation Director in the United States is $202,640 per year, which breaks down to an hourly rate of $97.

However, a Customer Project and Implementation Director's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $226,387
  • Majority Range (25th-75th percentile): $189,720 to $215,070
  • Entry-Level (10th percentile): $177,957
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View as table View as graph 25% $189,720 10% $177,957 90% $226,387 75% $215,070 $202,640 50%(Median) Didn’t find job title? Click

Customer Project and Implementation Director Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $215,070 $17,923 $4,136 $103
Average $202,640 $16,887 $3,897 $97
25th Percentile $189,720 $15,810 $3,648 $91
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Key Factors That Influence Customer Project and Implementation Director Salaries

A Customer Project and Implementation Director's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Customer Project and Implementation Director Salaries?

Experience is a primary driver of a Customer Project and Implementation Director's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Client Project Implementation Supervisor (10+ years): $118,979
  • Client Project Implementation Manager (10+ years): $140,678
  • Client Project Implementation Senior Manager (10+ years): $180,409
  • Customer Project and Implementation Director (10+ years): $202,636
  • VP of Client Project Implementation (10+ years): $237,514
Job Role Years of Experience Average Salary
Client Project Implementation Supervisor10+ years$118,979
Client Project Implementation Manager10+ years$140,678
Client Project Implementation Senior Manager10+ years$180,409
Customer Project and Implementation Director10+ years$202,636
VP of Client Project Implementation10+ years$237,514
$118,979 Client Pr...
$140,678 Client Pr...
$180,409 Client Pr...
$202,636 Customer ...
$237,514 VP of Cli...
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What Am I Worth?

How Do Customer Project and Implementation Director Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Project and Implementation Directors. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $224,360.
  • California: $223,510.
  • Massachusetts: $220,530.

Top Paying Cities for Customer Project and Implementation Directors

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $255,590
  • San Francisco: $252,790
  • Oakland: $247,460

What Skills Can Increase a Customer Project and Implementation Director's Salary?

Demanded Skills for the Role:

  • Leadership (Mentioned in 6.48% Job Postings): Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  • Billing (Mentioned in 1.44% Job Postings): Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
  • Sales Presentation (Mentioned in 1.13% Job Postings): Delivery of a focused talk highlighting the advantages of a product or service intended to interest and persuade someone to purchase that product.
See More Skills
Skills Demand Percentage
Leadership 6.48%
Billing 1.44%
Sales Presentation 1.13%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Project and Implementation Director's salary.
  • Commitment: Can increase your salary by up to 8%.
  • Accountability: Can increase your salary by up to 8%.
  • Sales Presentation: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Commitment
$218,851
8%
Accountability
$218,851
8%
Sales Presentation
$216,825
7%
Collaboration
$216,825
7%
Insight
$212,772
5%
Problem Solving
$212,772
5%
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How Education impacts a Customer Project and Implementation Director's Salary?

Your level of education can impact your salary potential. While many Customer Project and Implementation Directors enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Project and Implementation Director with a Bachelor's Degree is between $192,736 and $211,153).

Customer Project and Implementation Director Salaries by Degree Level

Typical Education for Customer Project and Implementation Director
Degree Level % of user with this level of education
No Diploma 0.5%
High School 8.5%
Associates 5.1%
Bachelors 51.3%
Masters 31.9%
Doctorate 2.8%
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Customer Project and Implementation Director Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Project and Implementation Director's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 01, 2026

Customer Project and Implementation Director Salary Growth & Career Path

For a Customer Project and Implementation Director, the most direct path to higher earnings is advancing to the VP of Client Project Implementation role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $237,600 - a projected growth of 17% over your current level.

Salary Trends for Customer Project and Implementation Director

Salaries for a Customer Project and Implementation Director can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $174,225 in 2023 to around $167,696 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Project and Implementation Director salary trends, .

Average Annual Salary of Customer Project and Implementation Director Over Time

2022
$???
2023
$174,225
2024
$170,251
2025
$167,696
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $174,225
2024 $170,251
2025 $167,696
2026
View More
2027
View More

Most common benefits for Customer Project and Implementation Director

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Project and Implementation Director

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FAQ about Customer Project and Implementation Director

1. How much do customer success managers make in the US?

As of January 18, 2025, the salary for a Customer Project and Implementation Director in the United States ranges from $177,900 to $244,190 annually, with a median salary of $212,020. This translates to approximately $85.54 to $117.80 per hour, or $3,000 to $5,000 per week, depending on experience and location.

2. What is a director of customer success experience?

A Director of Customer Success typically requires a minimum of 3 years of experience as a Customer Success Manager, leading a team with a track record of achieving specific revenue goals. The salary for this role ranges from $177,900 to $244,190, with a midpoint of $212,020, reflecting the importance and impact of this position in driving customer satisfaction and business success.

3. How much does a director of implementation make at ADP?

The estimated total pay range for a Customer Project and Implementation Director is between $177,900 and $244,190 per year. This range reflects the base salary and potential additional compensation, with a mid-salary of approximately $212,020.

4. How much does a VP of customer success make?

The salary for a Customer Project and Implementation Director typically ranges from $177,900 to $244,190, with a mid-point of $212,020. In comparison, Vice Presidents of Customer Success in top-paying cities like Santa Clara and Menlo Park earn around $192,756 and $192,334 annually, respectively.

5. How much does a director make us?

A Customer Project and Implementation Director typically earns between $177,900 and $244,190 annually, with a median salary of around $212,020. This reflects the specialized nature of the role and the level of responsibility involved in managing projects and implementations effectively.

6. How much does a Mckinsey implementation specialist earn?

As of now, the salary for a Customer Project and Implementation Director ranges from $177,900 to $244,190 annually, with a midpoint of $212,020. This reflects the competitive compensation for roles focused on project management and implementation within organizations like McKinsey.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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