What are the main factors that influence a Customer Service and Support Representative I's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Customer Service and Support Representative I?

The Healthcare industry offers the highest average compensation for Customer Service and Support Representative I roles, with salaries approximately 18% above the market median.

How does experience change A Customer Service and Support Representative 's salary?

A Customer Service and Support Representative 's salary grows with experience: a Customer Service and Support Representative I (0-1 years)earns $38,467, a Customer Care Representative II (1-3 years)earns $43,394, a Customer Care Representative III (3-5 years)earns $50,810, a Customer Care Representative IV (5-7 years)earns $56,778, a Customer Care Team Leader (7+ years)earns $63,673,

What are the highest paying cities for a Customer Service and Support Representative I?

Customer Service and Support Representative I salary varies significantly by city. The top 3 highest paying cities in California for Customer Service and Support Representative I roles are San Jose $48,270, San Francisco $47,740, Oakland $46,730.

How much do different types of Customer Service and Support Representative roles make?

Salaries for Customer Service and Support Representative level roles vary by specialization: Customer Service and Sales Support Representative: $60,774; Customer Service and Support Representative IV: $56,480; Customer Service Representative IV: $56,479; Annuities Customer Service Representative: $56,369; Customer Service and Support Representative III: $50,550.

What specialized skills increase a Customer Service and Support Representative I's salary?

Skills with high demand and low supply, such as Leadership (up to 15% premium), Client Service (up to 14% premium), Customer Relationship (up to 12% premium), directly translate to higher compensation. Employers pay more for these capabilities to gain a competitive edge.

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Customer Service and Support Representative I Salary in Darwin, CA

How much does a Customer Service and Support Representative I make in Darwin, CA?

As of August 01, 2026, the average salary for a Customer Service and Support Representative I in Darwin, CA is $38,470 per year, which breaks down to an hourly rate of $18.

However, a Customer Service and Support Representative I's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $44,736
Majority Range (25th-75th percentile): $35,090 to $41,750
Entry-Level (10th percentile): $32,013

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Customer Service and Support Representative I Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$41,750	$3,479	$803	$20
Average	$38,470	$3,206	$740	$18
25th Percentile	$35,090	$2,924	$675	$17

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Key Factors That Influence Customer Service and Support Representative I Salaries

A Customer Service and Support Representative I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service and Support Representative Salaries?

Experience is a primary driver of a Customer Service and Support Representative I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Customer Service and Support Representative I (0-1 years): $38,467
Customer Care Representative II (1-3 years): $43,394
Customer Care Representative III (3-5 years): $50,810
Customer Care Representative IV (5-7 years): $56,778
Customer Care Team Leader (7+ years): $63,673

Job Role	Years of Experience	Average Salary
Customer Service and Support Representative I	0-1 years	$38,467
Customer Care Representative II	1-3 years	$43,394
Customer Care Representative III	3-5 years	$50,810
Customer Care Representative IV	5-7 years	$56,778
Customer Care Team Leader	7+ years	$63,673

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What Am I Worth?

Top Paying Cities for Customer Service and Support Representative Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $48,270
San Francisco: $47,740
Oakland: $46,730

San Jose, CA $48,270

San Francisco, CA $47,740

Oakland, CA $46,730

New York, NY $44,060

Paramus, NJ $43,530

Queens Village, NY $43,530

Passaic, NJ $43,490

Bergenfield, NJ $43,490

Stamford, CT $43,400

Huntington, NY $43,390

Newark, NJ $43,100

Bridgeport, CT $43,020

Vallejo, CA $42,950

New Brunswick, NJ $42,930

Petaluma, CA $42,910

Middlesex, NJ $42,840

Somerset, NJ $42,810

Santa Cruz, CA $42,760

Boston, MA $42,530

Monterey, CA $42,390

Seattle, WA $42,300

Santa Rosa, CA $42,300

Los Angeles, CA $42,280

Juneau, AK $42,180

Washington, DC $42,140

Orange, CA $42,010

Santa Ana, CA $41,910

Long Beach, CA $41,870

Anaheim, CA $41,860

Anchorage, AK $41,840

Santa Maria, CA $41,730

Everett, WA $41,720

Danbury, CT $41,580

Bremerton, WA $41,530

Tacoma, WA $41,390

New Suffolk, NY $41,390

Sacramento, CA $41,380

Santa Barbara, CA $41,340

Trenton, NJ $41,300

San Diego, CA $41,300

Brockton, MA $41,250

Fairbanks, AK $41,160

Lompoc, CA $41,060

Lowell, MA $41,030

Ventura, CA $41,030

Nashua, NH $41,020

Stockton, CA $41,010

Modesto, CA $40,730

Poughkeepsie, NY $40,650

Kennewick, WA $40,580

Olympia, WA $40,580

New Haven, CT $40,560

Lawrence, MA $40,420

Hartford, CT $40,390

Riverside, CA $40,380

New Bedford, MA $40,340

Richland, WA $40,340

Bakersfield, CA $40,290

Atlantic City, NJ $40,270

San Bernardino, CA $40,270

New Britain, CT $40,270

New London, CT $40,250

Norwich, CT $40,240

Portsmouth, NH $40,230

Boulder, CO $40,150

Portland, OR $40,100

Worcester, MA $40,100

Minneapolis, MN $39,980

Philadelphia, PA $39,920

Honolulu, HI $39,800

Saint Paul, MN $39,780

Vineland, NJ $39,770

Providence, RI $39,660

Chicago, IL $39,550

Bellingham, WA $39,500

Springfield, MA $39,470

Baltimore, MD $39,460

Chico, CA $39,360

Pittsfield, MA $39,260

Manchester, NH $39,190

Spokane, WA $39,020

Denver, CO $39,020

Albany, NY $38,840

Troy, NY $38,820

Nassau, NY $38,780

Schenectady, NY $38,740

Wilmington, DE $38,710

Burlington, VT $38,660

Salem, OR $38,640

Portland, ME $38,520

Yakima, WA $38,480

Rochester, MN $38,370

Reno, NV $38,350

Fresno, CA $38,350

Milwaukee, WI $38,310

Detroit, MI $38,270

Ann Arbor, MI $38,270

Allentown, PA $38,260

Colorado Springs, CO $38,200

Syracuse, NY $38,180

Carson City, NV $38,180

Houston, TX $38,120

Eugene, OR $38,110

Gary, IN $38,060

Springfield, OR $38,030

Bismarck, ND $38,020

Galveston, TX $37,990

Medford, OR $37,940

Fort Collins, CO $37,920

Concord, NH $37,900

Austin, TX $37,890

Mesa, AZ $37,810

Reading, PA $37,810

Phoenix, AZ $37,800

Dallas, TX $37,790

Saint Cloud, MN $37,750

Madison, WI $37,700

Utica, NY $37,600

Rochester, NY $37,540

Des Moines, IA $37,540

Raleigh, NC $37,530

Atlanta, GA $37,470

Battle Creek, MI $37,460

Salt Lake City, UT $37,450

Lancaster, PA $37,390

Harrisburg, PA $37,340

Kansas City, MO $37,300

Kansas City, KS $37,290

Champaign, IL $37,290

Fort Worth, TX $37,290

Columbus, OH $37,280

Boca Raton, FL $37,280

Pittsburgh, PA $37,260

Richmond, VA $37,240

Indianapolis, IN $37,240

Cleveland, OH $37,230

Cincinnati, OH $37,190

Las Vegas, NV $37,190

Petersburg, VA $37,130

Huntsville, AL $37,070

Lansing, MI $37,050

Lebanon, PA $37,040

Pueblo, CO $37,040

Appleton, WI $37,030

Buffalo, NY $37,010

Dayton, OH $37,000

Charlotte, NC $36,990

Racine, WI $36,990

Saint Louis, MO $36,980

York, PA $36,950

Elkhart, IN $36,950

Gastonia, NC $36,950

Billings, MT $36,940

Beaumont, TX $36,930

Lorain, OH $36,920

Benton Harbor, MI $36,910

Toledo, OH $36,900

Rock Hill, SC $36,880

Binghamton, NY $36,880

Rockford, IL $36,860

Springfield, IL $36,850

Elyria, OH $36,840

Fargo, ND $36,840

Flagstaff, AZ $36,820

Fort Lauderdale, FL $36,790

Duluth, MN $36,770

Miami, FL $36,770

Cheyenne, WY $36,740

Grand Forks, ND $36,740

Bangor, ME $36,660

Cedar Rapids, IA $36,620

Durham, NC $36,600

Louisville, KY $36,600

Grand Rapids, MI $36,590

Hialeah, FL $36,590

Casper, WY $36,530

Scranton, PA $36,490

New Orleans, LA $36,480

Virginia Beach, VA $36,470

Akron, OH $36,450

Peoria, IL $36,400

Sarasota, FL $36,400

Nashville, TN $36,370

Omaha, NE $36,370

Green Bay, WI $36,370

Baton Rouge, LA $36,350

Charleston, SC $36,340

Jamestown, NY $36,320

Davenport, IA $36,320

Tucson, AZ $36,300

Saint Petersburg, FL $36,280

Tampa, FL $36,270

Evansville, IN $36,250

Port Arthur, TX $36,250

Bradenton, FL $36,230

Santa Fe, NM $36,170

Orlando, FL $36,100

Clearwater, FL $36,090

La Crosse, WI $36,000

Canton, OH $36,000

Albuquerque, NM $35,980

Newport News, VA $35,980

High Point, NC $35,970

Ogden, UT $35,950

Corpus Christi, TX $35,920

Norfolk, VA $35,900

Laramie, WY $35,900

Saginaw, MI $35,870

Rock Island, IL $35,870

Jacksonville, FL $35,860

Salisbury, NC $35,860

Boise, ID $35,850

Moline, IL $35,830

Fort Myers, FL $35,820

Memphis, TN $35,810

Tulsa, OK $35,790

Waterloo, IA $35,770

Spartanburg, SC $35,730

Lincoln, NE $35,710

Fort Wayne, IN $35,700

Provo, UT $35,700

Cedar Falls, IA $35,650

San Antonio, TX $35,640

Greensboro, NC $35,620

South Bend, IN $35,620

Savannah, GA $35,580

Birmingham, AL $35,560

Muskegon, MI $35,560

Winston Salem, NC $35,540

Lake Charles, LA $35,450

Anderson, IN $35,440

Lexington, KY $35,430

Augusta, GA $35,420

Greenville, SC $35,420

Wichita, KS $35,380

Lima, OH $35,380

Tuscaloosa, AL $35,380

Columbia, SC $35,350

Springfield, OH $35,340

Asheville, NC $35,280

Bloomington, IN $35,250

Knoxville, TN $35,110

Shreveport, LA $35,110

Wilmington, NC $35,060

Roanoke, VA $35,060

Frankfort, KY $34,990

Topeka, KS $34,990

Oklahoma City, OK $34,960

Chillicothe, OH $34,940

Longview, TX $34,940

Melbourne, FL $34,940

Sioux Falls, SD $34,880

Mobile, AL $34,870

Terre Haute, IN $34,860

Altoona, PA $34,830

Amarillo, TX $34,810

Killeen, TX $34,800

Fayetteville, AR $34,760

Chattanooga, TN $34,750

Sioux City, IA $34,720

Idaho Falls, ID $34,710

Lynchburg, VA $34,680

Gainesville, FL $34,630

Portsmouth, OH $34,610

Little Rock, AR $34,600

Youngstown, OH $34,590

Lafayette, LA $34,590

Daytona Beach, FL $34,570

Clarksville, TN $34,560

Pensacola, FL $34,560

Temple, TX $34,560

Hopkinsville, KY $34,440

Erie, PA $34,440

Florence, SC $34,420

Charleston, WV $34,360

Great Falls, MT $34,340

Macon, GA $34,290

Tallahassee, FL $34,280

Fayetteville, NC $34,280

Waco, TX $34,270

Helena, MT $34,240

Pine Bluff, AR $34,230

Vincennes, IN $34,180

Lubbock, TX $34,160

Alamogordo, NM $34,140

Twin Falls, ID $34,110

Rapid City, SD $34,100

Jackson, MS $34,030

Huntington, WV $34,020

Greenville, MS $34,020

Parkersburg, WV $33,980

Montgomery, AL $33,980

Wichita Falls, TX $33,940

Springfield, MO $33,940

Biloxi, MS $33,920

Monroe, LA $33,880

Johnstown, PA $33,850

Sumter, SC $33,840

Columbus, GA $33,840

Pascagoula, MS $33,760

Abilene, TX $33,760

Kingsport, TN $33,660

Albany, GA $33,660

Gulfport, MS $33,650

Alexandria, LA $33,530

Fort Smith, AR $33,430

El Paso, TX $33,330

Las Cruces, NM $33,150

Harlingen, TX $33,060

Pocatello, ID $33,050

Florence, AL $33,000

Brownsville, TX $32,990

Mcallen, TX $32,910

Dothan, AL $32,860

Columbus, MS $32,630

Altus, OK $32,450

Lawton, OK $32,380

Pierre, SD $32,240

What Skills Can Increase a Customer Service and Support Representative I's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 40.36% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office (Mentioned in 1.68% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Customer Care (Mentioned in 1.06% Job Postings): Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.

See More Skills

Skills	Demand Percentage
Customer Service	40.36%
Microsoft Office	1.68%
Customer Care	1.06%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Service and Support Representative I's salary.

Leadership: Can increase your salary by up to 15%.
Client Service: Can increase your salary by up to 14%.
Customer Relationship: Can increase your salary by up to 12%.

Skill	Salary	Salary % Increase
Leadership	$44,241	15%
Client Service	$43,856	14%
Customer Relationship	$43,086	12%
Flexibility	$42,702	11%
Presentation	$42,317	10%
Empathy	$41,548	8%

Get Latest Data

Customer Service and Support Representative I Salary by Company Size: Startups vs. Enterprise

Customer Service and Support Representative I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $43,065. While startup companies pay approximate $36,432.

Customer Service and Support Representative I Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$36,432
Growth Stage	51~500	$38,531
Established	501~5000	$41,587
Enterprise	5000+	$43,065

Customer Service and Support Representative I Salary by Industry: Top Paying Sectors

For Customer Service and Support Representative I roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Customer Service and Support Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service and Support Representative I as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service and Support Representative I

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Healthcare	$45,395	$22.0	18%
Energy & Utilities	$44,240	$21.0	15%
Financial Services	$42,317	$20.0	10%
Insurance	$42,317	$20.0	10%
Pharmaceuticals	$42,317	$20.0	10%

Customer Service and Support Representative I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service and Support Representative I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

$35,090

Average $38,470/year

$41,750

$2,924

Average $3,206/month

$3,479

$675

Average $740/week

$803

$17

Average $18/hour

$20

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$41,750	$3,479	$803	$20
Average	$38,470	$3,206	$740	$18
25th Percentile	$35,090	$2,924	$675	$17

Customer Service and Support Representative I Salary Growth & Career Path

Customer Service and Support Representative I

Customer Care Representative II

Customer Care Representative III

For a Customer Service and Support Representative I, the most direct path to higher earnings is advancing to the Customer Care Representative II role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $43,400 - a projected growth of 13% over your current level.

Salaries of jobs related to Customer Service and Support Representative I

Find Your Next Customer Service and Support Representative I Job

Ready to take the next step in your career? Browse thousands of current Customer Service and Support Representative I job openings on our job board. Use the search bar below to find your perfect match.

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