upper level job

How much does a Customer Service and Support Representative I make in the United States? The average Customer Service and Support Representative I salary in the United States is $38,540 as of March 26, 2024, but the range typically falls between $34,720 and $43,280. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service and Support Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service and Support Representative I Salary $31,242 US March 26, 2024
25th Percentile Customer Service and Support Representative I Salary $34,720 US March 26, 2024
50th Percentile Customer Service and Support Representative I Salary $38,540 US March 26, 2024
75th Percentile Customer Service and Support Representative I Salary $43,280 US March 26, 2024
90th Percentile Customer Service and Support Representative I Salary $47,596 US March 26, 2024
25% $34,720 10% $31,242 90% $47,596 75% $43,280 $38,540 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service and Support Representative I resolve routine and basic problems and communicates solution or requested information to the customer. Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Service and Support Representative I may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Service and Support Representative I requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager. Being a Customer Service and Support Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service and Support Representative I

Career Path for this job

  1. This Job:

    Customer Service and Support Representative I

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Customer Care Representative II

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Average Base Salary

Core compensation

 
 
 
34720
43280
38540

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
35170
44070
39080
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service and Support Representative I in the United States. The base salary for Customer Service and Support Representative I ranges from $34,720 to $43,280 with the average base salary of $38,540. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,170 to $44,070 with the average total cash compensation of $39,080.
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34720
43280

 

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