As of February 01, 2025, the average annual salary for a Customer Service Quality Assurance Audit Specialist in Davenport, IA is $50,290. Salary.com reports that pay typically ranges from $45,290 to $57,090, with most professionals earning between $40,738 and $63,281.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $57,090 | $4,758 | $1,098 | $27 |
| Average | $50,290 | $4,191 | $967 | $24 |
| 25th Percentile | $45,290 | $3,774 | $871 | $22 |
An entry-level Customer Service Quality Assurance Audit Specialist with under 1 year experience makes about $48,193. With less than 2 years of experience, a mid-level Customer Service Quality Assurance Audit Specialist makes around $48,340. After 2-4 years, the Customer Service Quality Assurance Audit Specialist pay rises to about $50,316. Those senior Customer Service Quality Assurance Audit Specialist with 5-8 years of experience earn roughly $53,132, and those Customer Service Quality Assurance Audit Specialist having 8 years or more experience are expected to earn about $53,333 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Service Quality Assurance Audit Specialist | $48,193 |
| Intermediate Level Customer Service Quality Assurance Audit Specialist | $48,340 |
| Senior Level Customer Service Quality Assurance Audit Specialist | $50,316 |
| Specialist Level Customer Service Quality Assurance Audit Specialist | $53,132 |
| Expert Level Customer Service Quality Assurance Audit Specialist | $53,333 |
| Entry Level | 4% |
| Mid Level | 4% |
| Senior Level | 0% |
| Top Level | 6% |
| Experienced | 6% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.
Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
| Skill | Salary | Demand |
|---|---|---|
|
Insight
|
$56,325 |
12%
|
|
Analysis
|
$52,302 |
4%
|
|
Coaching
|
$51,296 |
2%
|
|
Quality Assurance
|
$50,793 |
1%
|
|
Call Center
|
$50,290 |
0%
|
|
Call Center
|
$50,290 |
0%
|
