How much does a Customer Service Manager -E-commerce make in the United States? The average Customer Service Manager -E-commerce salary in the United States is $87,200 as of February 26, 2024, but the range typically falls between $71,100 and $110,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service Manager -E-commerce Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Manager -E-commerce Salary $56,442 US February 26, 2024
25th Percentile Customer Service Manager -E-commerce Salary $71,100 US February 26, 2024
50th Percentile Customer Service Manager -E-commerce Salary $87,200 US February 26, 2024
75th Percentile Customer Service Manager -E-commerce Salary $110,400 US February 26, 2024
90th Percentile Customer Service Manager -E-commerce Salary $131,522 US February 26, 2024
25% $71,100 10% $56,442 90% $131,522 75% $110,400 $87,200 50%(Median) Didn’t find job title? Click
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Check out Customer Service Manager -E-commerce jobs in Ashburn, Virginia

Service Manager

Resolute Industrial, LLC - Colonial Heights, VA

Customer Service Supervisor

Vector Security, Inc. - Gainesville, VA

CUSTOMER SERVICE MANAGER

The Specialty Companies - Leesburg, VA

Job Description

The Customer Service Manager -E-commerce analyzes service activity data and utilize findings to create resources for training and service improvements. Manages a team of customer service representatives that respond to web-based customer inquiries. Being a Customer Service Manager -E-commerce provides ongoing training focused on the support of E-Commerce customers. Compiles customer feedback and recommend changes to website, products, or services to technical and product teams. In addition, Customer Service Manager -E-commerce ensures that service standards are established and attained. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Manager -E-commerce manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service Manager -E-commerce typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Average Base Salary

Core compensation

 
 
 
71100
110400
87200

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
74900
122600
93300
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Manager -E-commerce in the United States. The base salary for Customer Service Manager -E-commerce ranges from $71,100 to $110,400 with the average base salary of $87,200. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $74,900 to $122,600 with the average total cash compensation of $93,300.
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71100
110400

 

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