Customer Service Senior Specialist E-commerce Salary in Connecticut
How much does a Customer Service Senior Specialist E-commerce make in Connecticut? The average Customer Service Senior Specialist E-commerce salary in Connecticut is $52,270 as of March 26, 2024, but the range typically falls between $46,290 and $58,210. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Senior Specialist E-commerce Salary | $40,846 | CT | March 26, 2024 |
| 25th Percentile Customer Service Senior Specialist E-commerce Salary | $46,290 | CT | March 26, 2024 |
| 50th Percentile Customer Service Senior Specialist E-commerce Salary | $52,270 | CT | March 26, 2024 |
| 75th Percentile Customer Service Senior Specialist E-commerce Salary | $58,210 | CT | March 26, 2024 |
| 90th Percentile Customer Service Senior Specialist E-commerce Salary | $63,618 | CT | March 26, 2024 |
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Job Description
The Customer Service Senior Specialist E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Senior Specialist E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Senior Specialist E-commerce may be assigned more complex or sensitive customer problems to resolve. Requires a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Senior Specialist E-commerce gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Customer Service Senior Specialist E-commerce typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Customer Service Specialist - E-commerce
1 - 3 years experience
Associate's Degree -
This Job:
Customer Service Senior Specialist E-commerce
3 - 5 years experience
Associate's Degree -
Up a level:
Customer Service Manager -E-commerce
5 + years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Customer Service Senior Specialist E-commerce
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location New London, CT | Avg. Salary $51,871 | Date Updated March 26, 2024 |
| Location Norwich, CT | Avg. Salary $51,968 | Date Updated March 26, 2024 |
| Location West Haven, CT | Avg. Salary $52,504 | Date Updated March 26, 2024 |
| Location Abington, CT | Avg. Salary $51,384 | Date Updated March 26, 2024 |
| Location Amston, CT | Avg. Salary $52,017 | Date Updated March 26, 2024 |
| Location Andover, CT | Avg. Salary $52,212 | Date Updated March 26, 2024 |
| Location Ansonia, CT | Avg. Salary $52,504 | Date Updated March 26, 2024 |
| Location Ashford, CT | Avg. Salary $51,384 | Date Updated March 26, 2024 |
| Location Avon, CT | Avg. Salary $52,309 | Date Updated March 26, 2024 |
| Location Ballouville, CT | Avg. Salary $51,336 | Date Updated March 26, 2024 |
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About Connecticut Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. Th....More
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