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Customer Service Specialist - E-commerce Salary in Illinois

How much does a Customer Service Specialist - E-commerce make in Illinois?

As of August 01, 2026, the average salary for a Customer Service Specialist - E-commerce in Illinois is $41,880 per year, which breaks down to an hourly rate of $20.

However, a Customer Service Specialist - E-commerce's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $52,235
  • Majority Range (25th-75th percentile): $38,340 to $47,300
  • Entry-Level (10th percentile): $35,117
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View as table View as graph 25% $38,340 10% $35,117 90% $52,235 75% $47,300 $41,880 50%(Median) Didn’t find job title? Click

Customer Service Specialist - E-commerce Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $47,300 $3,942 $910 $23
Average $41,880 $3,490 $805 $20
25th Percentile $38,340 $3,195 $737 $18
Check out Customer Service Specialist - E-commerce Job Openings in Illinois
Retail Customer Service Specialist

Dick's Sporting Goods - Champaign, IL

Customer Service Specialist

Quanta US - Arlington Heights, IL

Customer Service Specialist

Everest Snow Management - Burr Ridge, IL

Bilingual Customer Service Specialist

Sherwin Williams - Fairview Heights, IL

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Key Factors That Influence Customer Service Specialist - E-commerce Salaries

A Customer Service Specialist - E-commerce's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Specialist - E-commerce Salaries?

Experience is a primary driver of a Customer Service Specialist - E-commerce's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service Specialist - E-commerce (1-3 years): $41,872
  • Customer Service Senior Specialist E-commerce (3-5 years): $48,474
  • Customer Service Manager -E-commerce (5+ years): $96,853
Job Role Years of Experience Average Salary
Customer Service Specialist - E-commerce1-3 years$41,872
Customer Service Senior Specialist E-commerce3-5 years$48,474
Customer Service Manager -E-commerce5+ years$96,853
$41,872 Customer ...
$48,474 Customer ...
$96,853 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Service Specialist - E-commerces

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Effingham: $38,600
  • Saint Peter: $38,550
  • Salem: $38,700

Customer Service Specialist - E-commerce Salary by Company Size: Startups vs. Enterprise

Customer Service Specialist - E-commerce salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $46,882. While startup companies pay approximate $39,661.

Customer Service Specialist - E-commerce Salary by Company Size

Company Size Employees Average Salary
Startup1~50$39,661
Growth Stage51~500$41,946
Established501~5000$45,273
Enterprise5000+$46,882

Customer Service Specialist - E-commerce Salary by Industry: Top Paying Sectors

For Customer Service Specialist - E-commerce roles, the industry you choose can affect earning potential by as much as 39% (the gap between the highest and lowest paying industries). Data shows that the Insurance and Pharmaceuticals sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Service Specialist - E-commerce positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Service Specialist - E-commerce as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Specialist - E-commerce

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Insurance$48,162$23.015%
Pharmaceuticals$46,487$22.011%
Construction$46,068$22.010%
Healthcare$45,230$22.08%
Energy & Utilities$44,393$21.06%

Customer Service Specialist - E-commerce Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Specialist - E-commerce's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$38,340
Average $41,880/year
$47,300
$3,195
Average $3,490/month
$3,942
$737
Average $805/week
$910
$18
Average $20/hour
$23
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $47,300 $3,942 $910 $23
Average $41,880 $3,490 $805 $20
25th Percentile $38,340 $3,195 $737 $18

Customer Service Specialist - E-commerce Salary Growth & Career Path

Customer Service Specialist - E-commerce
Customer Service Senior Specialist E-commerce
Customer Service Manager -E-commerce

For a Customer Service Specialist - E-commerce, the most direct path to higher earnings is advancing to the Customer Service Senior Specialist E-commerce role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $48,480 - a projected growth of 16% over your current level.

Salaries of jobs related to Customer Service Specialist - E-commerce

Find Your Next Customer Service Specialist - E-commerce Job

Ready to take the next step in your career? Browse thousands of current Customer Service Specialist - E-commerce job openings on our job board. Use the search bar below to find your perfect match.

United States

  • Bystronic Inc.

    Hoffman Estates, IL

    Customer Service Specialist

    Bystronic Inc. | Hoffman Estates, IL

    Who we are. What we do. We are Bystronic – a global technology company passionate about shaping the future of industrial manufacturing. We want to work wit... more

    4 Days Ago

  • DICK'S SPORTING GOODS INC

    Geneva, IL

    Retail Customer Service Specialist

    DICK'S SPORTING GOODS INC | Geneva, IL

    Customer Service SpecialistAt DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in c... more

    5 Days Ago

  • RiverStone Group, Inc.

    Moline, IL

    Customer Service Specialist

    RiverStone Group, Inc. | Moline, IL

    Customer Service SpecialistHere at RiverStone Group, we have spent the last 125years working to be the best at what we do. Through our limestone aggregate ... more

    5 Days Ago

  • DICK'S SPORTING GOODS INC

    Fairview Heights, IL

    Retail Customer Service Specialist

    DICK'S SPORTING GOODS INC | Fairview Heights, IL

    Dick's Sporting Goods - - Responsibilities:Greet customers and proactively assist with their shopping needs. Provide register coverage and support cashiers... more

    5 Days Ago

  • Focus

    Niles, IL

    Customer Service Account Specialist

    Focus | Niles, IL

    Job Description. Job Description. Location: 6125 W. Howard St. Niles, IL 60714Pay: $45k-$55kCOMPANYAt BBJ La Tavola, we are invested in helping you develop... more

    5 Days Ago

  • Flooring America

    Springfield, IL

    Customer Service Specialist

    Flooring America | Springfield, IL

    Job Description. Job Description. About This Role. We're seeking a Sales Consultant to join our team at Flooring America. Your primary responsibility will ... more

    5 Days Ago

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