How much does a Customer Service Specialist - E-commerce make in Massachusetts? The average Customer Service Specialist - E-commerce salary in Massachusetts is $47,220 as of March 26, 2024, but the range typically falls between $41,860 and $53,950. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Specialist - E-commerce Salary | $36,980 | MA | March 26, 2024 |
25th Percentile Customer Service Specialist - E-commerce Salary | $41,860 | MA | March 26, 2024 |
50th Percentile Customer Service Specialist - E-commerce Salary | $47,220 | MA | March 26, 2024 |
75th Percentile Customer Service Specialist - E-commerce Salary | $53,950 | MA | March 26, 2024 |
90th Percentile Customer Service Specialist - E-commerce Salary | $60,077 | MA | March 26, 2024 |
ARB 4x4 Accessories USA - Auburn, WA
Starfire Body Jewelry Company - Bend, OR
Bigcommerce / Ecommerce Specialist
ECOMMERCE BUSINESS PRIME INC - Los Angeles, CA
Ecommerce Customer Service Supervisor
Karen Kane - Los Angeles, CA
The Customer Service Specialist - E-commerce assists customers with product selection, answers basic questions, and suggests various product options that are available. Responds to customer web inquires regarding online merchandise or service orders. Being a Customer Service Specialist - E-commerce ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. Documents customer problems and inputs in ticketing system. In addition, Customer Service Specialist - E-commerce may require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Specialist - E-commerce works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Customer Service Specialist - E-commerce typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
1 - 3 years experience
Associate's Degree
3 - 5 years experience
Associate's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Attleboro, MA | Avg. Salary $45,523 | Date Updated March 26, 2024 |
Location Barnstable, MA | Avg. Salary $46,000 | Date Updated March 26, 2024 |
Location Fitchburg, MA | Avg. Salary $46,261 | Date Updated March 26, 2024 |
Location Hyannis, MA | Avg. Salary $45,827 | Date Updated March 26, 2024 |
Location Leominster, MA | Avg. Salary $45,696 | Date Updated March 26, 2024 |
Location Malden, MA | Avg. Salary $48,647 | Date Updated March 26, 2024 |
Location Methuen, MA | Avg. Salary $46,347 | Date Updated March 26, 2024 |
Location Newton, MA | Avg. Salary $48,647 | Date Updated March 26, 2024 |
Location Revere, MA | Avg. Salary $48,647 | Date Updated March 26, 2024 |
Location Weymouth, MA | Avg. Salary $47,389 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Chat Support Representative II | Experience 3 - 5 | EducationAssociates | Salary Compared to This Job |
Job Title Sales Support Representative I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Sales Support Representative II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Sales Support Representative III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Sales Support Representative IV | Experience 7 + | EducationBachelors | Salary Compared to This Job |
About Massachusetts Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More
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