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Customer Service Specialist - E-commerce Salary in New York

How much does a Customer Service Specialist - E-commerce make in New York?

As of August 01, 2026, the average salary for a Customer Service Specialist - E-commerce in New York is $43,680 per year, which breaks down to an hourly rate of $21.

However, a Customer Service Specialist - E-commerce's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $54,493
  • Majority Range (25th-75th percentile): $39,990 to $49,340
  • Entry-Level (10th percentile): $36,630
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View as table View as graph 25% $39,990 10% $36,630 90% $54,493 75% $49,340 $43,680 50%(Median) Didn’t find job title? Click

Customer Service Specialist - E-commerce Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $49,340 $4,112 $949 $24
Average $43,680 $3,640 $840 $21
25th Percentile $39,990 $3,333 $769 $19
Check out Customer Service Specialist - E-commerce Job Openings in New York
E-Commerce Operations & Customer Experience Specialist

Bond No.9 - New York, NY

E-Commerce Warehouse Operations, Customer Service & Compliance Manager

Uptown Deals Inc - Spring Valley, NY

Customer Service Specialist

LAKE SHORE BANK - Depew, NY

Customer Service Specialist

Stuart Rush - Buffalo, NY

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Key Factors That Influence Customer Service Specialist - E-commerce Salaries

A Customer Service Specialist - E-commerce's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Specialist - E-commerce Salaries?

Experience is a primary driver of a Customer Service Specialist - E-commerce's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Customer Service Specialist - E-commerce (1-3 years): $43,671
  • Customer Service Senior Specialist E-commerce (3-5 years): $50,557
  • Customer Service Manager -E-commerce (5+ years): $101,015
Job Role Years of Experience Average Salary
Customer Service Specialist - E-commerce1-3 years$43,671
Customer Service Senior Specialist E-commerce3-5 years$50,557
Customer Service Manager -E-commerce5+ years$101,015
$43,671 Customer ...
$50,557 Customer ...
$101,015 Customer ...
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What Am I Worth?

Top Paying Cities for Customer Service Specialist - E-commerces

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Holtsville: $45,080
  • Brentwood: $45,000
  • Brightwaters: $44,600

Customer Service Specialist - E-commerce Salary by Company Size: Startups vs. Enterprise

Customer Service Specialist - E-commerce salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $48,897. While startup companies pay approximate $41,366.

Customer Service Specialist - E-commerce Salary by Company Size

Company Size Employees Average Salary
Startup1~50$41,366
Growth Stage51~500$43,749
Established501~5000$47,219
Enterprise5000+$48,897

Customer Service Specialist - E-commerce Salary by Industry: Top Paying Sectors

For Customer Service Specialist - E-commerce roles, the industry you choose can affect earning potential by as much as 39% (the gap between the highest and lowest paying industries). Data shows that the Insurance and Pharmaceuticals sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Service Specialist - E-commerce positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Service Specialist - E-commerce as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Specialist - E-commerce

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Insurance$50,232$24.015%
Pharmaceuticals$48,485$23.011%
Construction$48,048$23.010%
Healthcare$47,174$23.08%
Energy & Utilities$46,301$22.06%

Customer Service Specialist - E-commerce Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Specialist - E-commerce's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$39,990
Average $43,680/year
$49,340
$3,333
Average $3,640/month
$4,112
$769
Average $840/week
$949
$19
Average $21/hour
$24
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $49,340 $4,112 $949 $24
Average $43,680 $3,640 $840 $21
25th Percentile $39,990 $3,333 $769 $19

Customer Service Specialist - E-commerce Salary Growth & Career Path

Customer Service Specialist - E-commerce
Customer Service Senior Specialist E-commerce
Customer Service Manager -E-commerce

For a Customer Service Specialist - E-commerce, the most direct path to higher earnings is advancing to the Customer Service Senior Specialist E-commerce role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $50,560 - a projected growth of 16% over your current level.

Salaries of jobs related to Customer Service Specialist - E-commerce

Find Your Next Customer Service Specialist - E-commerce Job

Ready to take the next step in your career? Browse thousands of current Customer Service Specialist - E-commerce job openings on our job board. Use the search bar below to find your perfect match.

United States

  • American Income Life AO

    New York City, NY

    Customer Service Specialist

    American Income Life AO | New York City, NY

    About the job Customer Service Specialist - RemoteAbout UsWe are the worlds only 100% union-label supplemental benefits provider, proudly serving over 40,0... more

    2 Days Ago

  • LAKE SHORE BANK

    Buffalo, NY

    Customer Service Specialist

    LAKE SHORE BANK | Buffalo, NY

    Job Description. Job Description. Summary of Job Description. The Customer Service Specialist serves as a key ambassador of Lake Shore Bank by delivering e... more

    2 Days Ago

  • LAKE SHORE BANK

    Dunkirk, NY

    Customer Service Specialist

    LAKE SHORE BANK | Dunkirk, NY

    Job Description. Job Description. Summary of Job Description. Under general supervision, and in conformance with established Bank policies and procedures, ... more

    4 Days Ago

  • Citi

    New York City, NY

    Chat Customer Service Specialist

    Citi | New York City, NY

    Chat Customer Service SpecialistDiscover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than... more

    5 Days Ago

  • M&T Bank

    Buffalo, NY

    Customer Service Specialist

    M&T Bank | Buffalo, NY

    Customer Service RepresentativeAct as the primary customer service contact for in-bound customer/client calls solving problems and answering inquiries for ... more

    5 Days Ago

  • Sherwin-Williams

    Rochester, NY

    Store Customer Service Specialist

    Sherwin-Williams | Rochester, NY

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine ... more

    5 Days Ago

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