How much does a Customer Service Specialist - Grocery make?

As of December 01, 2024, the average annual pay of Customer Service Specialist - Grocery in Birmingham, AL is $30,200. While Salary.com is seeing that Customer Service Specialist - Grocery salary in Birmingham, AL can go up to $36,887 or down to $22,749, but most earn between $26,300 and $33,700. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Specialist - Grocery in the United States.

Customer Service Specialist - Grocery Salaries by Percentile
Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $33,700 $2,808 $648 $16
Average $30,200 $2,517 $581 $15
25th Percentile $26,300 $2,192 $506 $13

Average Salary

25% $26,300 10% $22,749 90% $36,887 75% $33,700 $30,200 50%(Median) Didn’t find job title? Click
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Last Updated on December 01, 2024
Last Updated on December 01, 2024
Levels Salary
Entry Level Customer Service Specialist - Grocery $29,696
Intermediate Level Customer Service Specialist - Grocery $30,087
Senior Level Customer Service Specialist - Grocery $30,882
Specialist Level Customer Service Specialist - Grocery $31,041
Expert Level Customer Service Specialist - Grocery $31,147
$29,696 0 yr
$30,087 < 2 yrs
$30,882 2-4 yrs
$31,041 5-8 yrs
$31,147 > 8 yrs
Last Updated on December 01, 2024
Entry Level 2%
Mid Level 0%
Senior Level 2%
Top Level 3%
Experienced 3%
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Last Updated on December 01, 2024

Job Openings of Customer Service Specialist - Grocery

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Cost of Living In Birmingham, AL

Cost of Living in Birmingham , AL is
-2.2% Lower
than the National Average
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.

Best-Paid Skills and Qualifications for Customer Service Specialist - Grocery

What skills does a Customer Service Specialist - Grocery need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Merchandising: In the broadest sense, merchandising is any practice which contributes to the sale of products to a retail consumer. At a retail in-store level, merchandising refers to the variety of products available for sale and the display of those products in such a way that it stimulates interest and entices customers to make a purchase. In the profession of merchandising you are either employed by the store in which you work, or by an independent distributor. As a professional merchandiser, in a retail setting, you will not only know your products(I.e. coffee, juice, soda, etc.) but you will gauge other “vendors” like products as you tend to your job. Working with the store and other merchandisers, shelf space is often given or taken as need be in some locations(for some young merchandisers this is known as “war”) In retail commerce, visual display merchandising means merchandise sales using product design, selection, packaging, pricing, and display that stimulates consumers to spend more. This includes disciplines and discounting, physical presentation of products and displays, and the decisions about which products should be presented to which customers at what time.

3.

Product Quality: Product quality refers to how well a product satisfies customer needs, serves its purpose and meets industry standards. When evaluating product quality, businesses consider several key factors, including whether a product solves a problem, works efficiently or suits customers' purposes.

Customer Service 35.89%
Merchandising 1.79%
Product Quality 1.01%
Others 61.31%
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What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Customer Service Specialist - Grocery higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Billing, you can get a 29% salary raise. If you are good at Data Entry, your salary will increase by 24%. If you are expert in Call Center, your salary will rise by 22%.
Skill Salary Demand
Billing
$38,958
29%
Data Entry
$37,448
24%
Call Center
$36,844
22%
Microsoft Office
$36,240
20%
WFM
$32,616
8%
Accountability
$32,012
6%
Last Updated on December 01, 2024

About Our Data

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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The average salary for a Customer Service Specialist - Grocery is $30,200 per year in Birmingham, AL, updated at December 01, 2024.
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