upper level job

How much does a Customer Support Services Director make in Alamo, NV? The average Customer Support Services Director salary in Alamo, NV is $173,730 as of March 26, 2024, but the range typically falls between $151,170 and $197,490. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Support Services Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Services Director Salary $130,630 Alamo,NV March 26, 2024
25th Percentile Customer Support Services Director Salary $151,170 Alamo,NV March 26, 2024
50th Percentile Customer Support Services Director Salary $173,730 Alamo,NV March 26, 2024
75th Percentile Customer Support Services Director Salary $197,490 Alamo,NV March 26, 2024
90th Percentile Customer Support Services Director Salary $219,122 Alamo,NV March 26, 2024
25% $151,170 10% $130,630 90% $219,122 75% $197,490 $173,730 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Support Services Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Support Services Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Support Services Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Support Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Support Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Support Services Director in Alamo, NV
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Career Path for this job

  1. Down a level:

    Customer Care Senior Manager


    Bachelor's Degree

  2. This Job:

    Customer Support Services Director


    Bachelor's Degree

  3. Up a level:

    Chief Customer Officer


    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
151170
197490
173730

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
170160
237290
201390
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Services Director in Alamo, NV. The base salary for Customer Support Services Director ranges from $151,170 to $197,490 with the average base salary of $173,730. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $170,160 to $237,290 with the average total cash compensation of $201,390.
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151170
197490

 

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About Alamo, Nevada    Alamo is an unincorporated town in Lincoln County, Nevada, United States, about 90 miles (140 km) north of Las Vegas along U.S. Route 93. Its elevatio....More

Alamo, Nevada  area prices were up 2.5% from a year ago    View the Cost of Living in Alamo, Nevada

Customer Support Services Director Salary in popular cities: Las VegasHendersonReno

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