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Customer Support Services Director Salary in Gresham, Oregon

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Customer Support Services Director Salary in Gresham, OR

How much does a Customer Support Services Director make in Gresham, OR? The average Customer Support Services Director salary in Gresham, OR is $182,740 as of May 28, 2024, but the range typically falls between $159,000 and $207,730. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Support Services Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Services Director Salary $137,386 Gresham,OR May 28, 2024
25th Percentile Customer Support Services Director Salary $159,000 Gresham,OR May 28, 2024
50th Percentile Customer Support Services Director Salary $182,740 Gresham,OR May 28, 2024
75th Percentile Customer Support Services Director Salary $207,730 Gresham,OR May 28, 2024
90th Percentile Customer Support Services Director Salary $230,482 Gresham,OR May 28, 2024
25% $159,000 10% $137,386 90% $230,482 75% $207,730 $182,740 50%(Median) Didn’t find job title? Click
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Check out Customer Support Services Director Job Openings in Gresham, Oregon

Director, Customer Support

apree health - Sandy, OR

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Director, Transit System Support Services

WorkSource Oregon - Lake Oswego, OR

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Director of Nursing Services

Holladay Park Plaza - Portland, OR

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Job Description

The Customer Support Services Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Support Services Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Support Services Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Support Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Support Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Support Services Director in Gresham, OR
  • apree health - Sandy, OR
    Description. Care Guide Customer Support Director. apree health is hiring a Care Guide Customer Support Director full-time to join our Customer Support tea...
    - 4 Days Ago
  • WorkSource Oregon - Lake Oswego, OR
    The Director, Transit System Support Services works to direct and oversee the development and implementation of annual budgets and multi-year plans of the ...
    - 1 Day Ago
  • Rocket Software - Salem, OR
    It's fun to work in a company where people truly BELIEVE in what they're doing. Job Description Summary. As the Senior Director Services Strategy, Customer...
    - 1 Day Ago

Career Path for this job

  1. Down a level:

    Customer Care Senior Manager


    Bachelor's Degree

  2. This Job:

    Customer Support Services Director


    Bachelor's Degree

  3. Up a level:

    Chief Customer Officer


    Bachelor's Degree

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Understand the total compensation opportunity for a Customer Support Services Director, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
159000
207730
182740

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
178980
249590
211830
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Services Director in Gresham, OR. The base salary for Customer Support Services Director ranges from $159,000 to $207,730 with the average base salary of $182,740. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $178,980 to $249,590 with the average total cash compensation of $211,830.
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159000
207730

 

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About Gresham, Oregon    Gresham /ˈɡrɛʃəm/ is a city located in Multnomah County, Oregon, in the United States, immediately east of Portland. Though it began as a settlement i....More

Gresham, Oregon  area prices were up 3.9% from a year ago    View the Cost of Living in Gresham, Oregon

Customer Support Services Director Salary in popular cities: Portland, Eugene, Salem

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Jobs with a similar salary range to Customer Support Services Director : Global Program Director, Director of Customer Care, Director of Customer Support, Director - Customer Experience, Director of Customer Service, Associate Director, Customer Operations

Salary estimation for Customer Support Services Director at companies like : North Carolina Consumer Council, San Diego Next Solutions Inc, West Resources Corp

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