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Customer Support Services Director Salary in Las Cruces, New Mexico

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Customer Support Services Director Salary in Las Cruces, NM

How much does a Customer Support Services Director make in Las Cruces, NM? The average Customer Support Services Director salary in Las Cruces, NM is $152,160 as of May 28, 2024, but the range typically falls between $132,400 and $172,980. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Support Services Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Services Director Salary $114,410 Las Cruces,NM May 28, 2024
25th Percentile Customer Support Services Director Salary $132,400 Las Cruces,NM May 28, 2024
50th Percentile Customer Support Services Director Salary $152,160 Las Cruces,NM May 28, 2024
75th Percentile Customer Support Services Director Salary $172,980 Las Cruces,NM May 28, 2024
90th Percentile Customer Support Services Director Salary $191,936 Las Cruces,NM May 28, 2024
25% $132,400 10% $114,410 90% $191,936 75% $172,980 $152,160 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Support Services Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Support Services Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Support Services Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Support Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Support Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Support Services Director in Las Cruces, NM

Career Path for this job

  1. Down a level:

    Customer Care Senior Manager


    Bachelor's Degree

  2. This Job:

    Customer Support Services Director


    Bachelor's Degree

  3. Up a level:

    Chief Customer Officer


    Bachelor's Degree

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Understand the total compensation opportunity for a Customer Support Services Director, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
132400
172980
152160

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
149040
207830
176390
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Services Director in Las Cruces, NM. The base salary for Customer Support Services Director ranges from $132,400 to $172,980 with the average base salary of $152,160. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $149,040 to $207,830 with the average total cash compensation of $176,390.
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132400
172980

 

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About Las Cruces, New Mexico    Las Cruces is the seat of Doña Ana County, New Mexico, United States. As of the 2010 census the population was 97,618, and in 2017 the estimated popul....More

Las Cruces, New Mexico  area prices were up 2.5% from a year ago    View the Cost of Living in Las Cruces, New Mexico

Customer Support Services Director Salary in popular cities: Albuquerque, Rio Rancho, Santa Fe

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Jobs with a similar salary range to Customer Support Services Director : Global Program Director, Director of Customer Care, Director of Customer Support, Director - Customer Experience, Director of Customer Service, Associate Director, Customer Operations

Salary estimation for Customer Support Services Director at companies like : North Carolina Consumer Council, San Diego Next Solutions Inc, West Resources Corp

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