upper level job

How much does a Customer Support Services Director make in Shreveport, LA? The average Customer Support Services Director salary in Shreveport, LA is $161,120 as of May 28, 2024, but the range typically falls between $140,200 and $183,170. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Support Services Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Services Director Salary $121,153 Shreveport,LA May 28, 2024
25th Percentile Customer Support Services Director Salary $140,200 Shreveport,LA May 28, 2024
50th Percentile Customer Support Services Director Salary $161,120 Shreveport,LA May 28, 2024
75th Percentile Customer Support Services Director Salary $183,170 Shreveport,LA May 28, 2024
90th Percentile Customer Support Services Director Salary $203,245 Shreveport,LA May 28, 2024
25% $140,200 10% $121,153 90% $203,245 75% $183,170 $161,120 50%(Median) Didn’t find job title? Click
Change Search Criteria
download asset banner
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Job Description

The Customer Support Services Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Support Services Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Support Services Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Support Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Support Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Customer Support Services Director in Shreveport, LA
  • Overview. Director of Nursing Services - Registered Nurse (RN). Pay: From $118,000 - $135,000 / year DOE. Holladay Park Plaza is seeking a dedicated and ex...
    - 30 Days Ago
  • MP2. $47 – $52 per hour (DOE) + $5000 Sign-On Bonus. Part-time. JOB SUMMARY. Sapphire Health Services is seeking a Director of Health Services (RN)/Wellnes...
    - 21 Days Ago
  • Job Description. Palm Bay International, a dynamic family-owned company, offers one of the nation’s most comprehensive portfolios of imported wines and spi...
    - 27 Days Ago
  • Job Description. Job Description. Director of Nursing Inpatient Nursing Services. SPECIALTY: Director of Inpatient Nursing. LOCATION: Sanford, NC. SHIFT: D...
    - 29 Days Ago
  • Description. Summary. The Director is responsible for leading, overseeing, managing, and improving the service (process and tools) that support the transit...
    - 4 Days Ago

Career Path for this job

  1. Down a level:

    Customer Care Senior Manager


    Bachelor's Degree

  2. This Job:

    Customer Support Services Director


    Bachelor's Degree

  3. Up a level:

    Chief Customer Officer


    Bachelor's Degree

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Customer Support Services Director, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
140200
183170
161120

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
157820
220070
186780
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Services Director in Shreveport, LA. The base salary for Customer Support Services Director ranges from $140,200 to $183,170 with the average base salary of $161,120. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $157,820 to $220,070 with the average total cash compensation of $186,780.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

140200
183170

 

Step 3 of 3

How much should you be paid?

About Shreveport, Louisiana    Shreveport is located in Northwest Louisiana. It is the center of the Ark-La-Tex region where Arkansas, Louisiana, and Texas meet. It is also part of ....More

Shreveport, Louisiana  area prices were up 1.2% from a year ago    View the Cost of Living in Shreveport, Louisiana

Customer Support Services Director Salary in popular cities: New OrleansBaton RougeLafayette

Recently searched related titles: Director Of Crm, Services Director, Call Center Site Director

Jobs with a similar salary range to Customer Support Services Director : Global Program Director, Director of Customer Care, Director of Customer Support, Director - Customer Experience, Director of Customer Service, Associate Director, Customer Operations

Salary estimation for Customer Support Services Director at companies like : North Carolina Consumer Council, San Diego Next Solutions Inc, West Resources Corp

lower level job