Inbound Call Center Manager Salary in Lakewood, Ohio
Inbound Call Center Manager Salary in Lakewood, OH
How much does an Inbound Call Center Manager make in Lakewood, OH? The average Inbound Call Center Manager salary in Lakewood, OH is $91,900 as of April 24, 2024, but the range typically falls between $79,400 and $107,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Inbound Call Center Manager Salary | $68,019 | Lakewood,OH | April 24, 2024 |
| 25th Percentile Inbound Call Center Manager Salary | $79,400 | Lakewood,OH | April 24, 2024 |
| 50th Percentile Inbound Call Center Manager Salary | $91,900 | Lakewood,OH | April 24, 2024 |
| 75th Percentile Inbound Call Center Manager Salary | $107,200 | Lakewood,OH | April 24, 2024 |
| 90th Percentile Inbound Call Center Manager Salary | $121,130 | Lakewood,OH | April 24, 2024 |
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Job Description
The Inbound Call Center Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Call Center Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
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ApexFocusGroup - Cleveland, OHNow accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No call center...- Just Posted
Career Path for this job
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Down a level:
Inbound Call Center Supervisor, Sr.
3 - 5 years experience
Bachelor's Degree -
This Job:
Inbound Call Center Manager
5 + years experience
Bachelor's Degree
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About Lakewood, Ohio
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
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| Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Level of Education
- Inbound Call Center Manager Salaries with a High School Diploma or Technical Certificate
- Inbound Call Center Manager Salaries with an Associate's Degree
- Inbound Call Center Manager Salaries with a Bachelor's Degree
- Inbound Call Center Manager Salaries with a Master's Degree or MBA
- Inbound Call Center Manager Salaries with a JD, MD, PhD or Equivalent
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About Lakewood, Ohio Lakewood is a city in Cuyahoga County, Ohio, United States. It is part of the Greater Cleveland Metropolitan Area, and borders the city of Cleveland. ....More
Lakewood, Ohio area prices were up 1.6% from a year ago View the Cost of Living in Lakewood, Ohio
Inbound Call Center Manager Salary in popular cities: Columbus, Cleveland, Cincinnati
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Jobs with a similar salary range to Inbound Call Center Manager : Senior Center Manager, Inbound Manager
Salary estimation for Inbound Call Center Manager at companies like : South West Communities Chamber of Commerce, Cash Lenders, incCOMMUNITY HOUSING RESOURCE BOARD Inc
