Inbound Call Center Manager Salary in Ohio
Inbound Call Center Manager Salary in Ohio
How much does an Inbound Call Center Manager make in Ohio? The average Inbound Call Center Manager salary in Ohio is $91,600 as of April 24, 2024, but the range typically falls between $79,100 and $106,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Inbound Call Center Manager Salary | $67,719 | OH | April 24, 2024 |
| 25th Percentile Inbound Call Center Manager Salary | $79,100 | OH | April 24, 2024 |
| 50th Percentile Inbound Call Center Manager Salary | $91,600 | OH | April 24, 2024 |
| 75th Percentile Inbound Call Center Manager Salary | $106,800 | OH | April 24, 2024 |
| 90th Percentile Inbound Call Center Manager Salary | $120,639 | OH | April 24, 2024 |
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Job Description
The Inbound Call Center Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Call Center Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
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ApexFocusGroup - Cleveland, OHNow accepting applicants for Focus Group studies. Earn up to $750 per week part-time working from home. Must register to see if you qualify. No call center...- 1 Day Ago
Career Path for this job
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Down a level:
Inbound Call Center Supervisor, Sr.
3 - 5 years experience
Bachelor's Degree -
This Job:
Inbound Call Center Manager
5 + years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Inbound Call Center Manager
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Chillicothe, OH | Avg. Salary $86,549 | Date Updated April 24, 2024 |
| Location Lakewood, OH | Avg. Salary $91,882 | Date Updated April 24, 2024 |
| Location Portsmouth, OH | Avg. Salary $85,426 | Date Updated April 24, 2024 |
| Location Aberdeen, OH | Avg. Salary $84,865 | Date Updated April 24, 2024 |
| Location Ada, OH | Avg. Salary $87,952 | Date Updated April 24, 2024 |
| Location Adamsville, OH | Avg. Salary $87,017 | Date Updated April 24, 2024 |
| Location Addyston, OH | Avg. Salary $91,414 | Date Updated April 24, 2024 |
| Location Adelphi, OH | Avg. Salary $86,362 | Date Updated April 24, 2024 |
| Location Adena, OH | Avg. Salary $87,391 | Date Updated April 24, 2024 |
| Location Akron, OH | Avg. Salary $90,291 | Date Updated April 24, 2024 |
About Ohio
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| Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
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Level of Education
- Inbound Call Center Manager Salaries with a High School Diploma or Technical Certificate
- Inbound Call Center Manager Salaries with an Associate's Degree
- Inbound Call Center Manager Salaries with a Bachelor's Degree
- Inbound Call Center Manager Salaries with a Master's Degree or MBA
- Inbound Call Center Manager Salaries with a JD, MD, PhD or Equivalent
Inbound Call Center Manager Salary by Global Country
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About Ohio Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, th....More
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