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Inbound/Outbound Sales Agent I Salary in the United States

How much does an Inbound/Outbound Sales Agent I make in the United States?

As of September 01, 2026, the average salary for an Inbound/Outbound Sales Agent I in the United States is $38,790 per year, which breaks down to an hourly rate of $19.

However, an Inbound/Outbound Sales Agent I's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $46,432
  • Majority Range (25th-75th percentile): $35,490 to $42,790
  • Entry-Level (10th percentile): $32,486
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Inbound/Outbound Sales Agent I Salaries

An Inbound/Outbound Sales Agent I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how geographic location, education and company size can directly affect your earning potential.

How Do Inbound/Outbound Sales Agent I Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Inbound/Outbound Sales Agent Is. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $42,990.
  • California: $42,790.
  • Massachusetts: $42,290.

Top Paying Cities for Inbound/Outbound Sales Agent Is

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $48,990
  • San Francisco: $48,490
  • Oakland: $47,390

What Skills Can Increase an Inbound/Outbound Sales Agent I's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 18.4% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Telemarketing (Mentioned in 1.62% Job Postings): Telemarketing (sometimes known as inside sales, or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products or services, either over the phone or through a subsequent face to face or Web conferencing appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing. Telemarketing is defined as contacting, qualifying, and canvassing prospective customers using telecommunications devices such as telephone, fax, and internet. It does not include direct mail marketing.
  • Customer Support (Mentioned in 1.13% Job Postings): Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
Skills Demand Percentage
Customer Service 18.4%
Telemarketing 1.62%
Customer Support 1.13%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Inbound/Outbound Sales Agent I's salary.

  • Coaching: Can increase your salary by up to 43%.
  • Service Delivery: Can increase your salary by up to 31%.
  • Data Processing: Can increase your salary by up to 27%.
Skill Salary Salary % Increase
Coaching $55,470
43%
Service Delivery $50,815
31%
Data Processing $49,263
27%
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Inbound/Outbound Sales Agent I Salary by Company Size: Startups vs. Enterprise

Inbound/Outbound Sales Agent I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $43,349. While startup companies pay approximate $36,669.

Inbound/Outbound Sales Agent I Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $36,669
Growth Stage 51~500 $38,781
Established 501~5000 $41,859
Enterprise 5000+ $43,349

Inbound/Outbound Sales Agent I Salary by Industry: Top Paying Sectors

For Inbound/Outbound Sales Agent I roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Construction sectors offer the strongest compensation, at 20% above the average. In contrast, Inbound/Outbound Sales Agent positions in Hospitality & Leisure or Retail & Wholesale typically offer lower base pay, as these industries often view Inbound/Outbound Sales Agent I as a support function rather than a direct revenue driver.

The top paying industries for an Inbound/Outbound Sales Agent I

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Energy & Utilities$46,548$22.020%
Construction$44,608$21.015%
Software & Networking$44,608$21.015%
Insurance$42,669$21.010%
Internet$42,669$21.010%

How Education impacts an Inbound/Outbound Sales Agent I's Salary?

Your level of education can impact your salary potential. While many Inbound/Outbound Sales Agent Is enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Inbound/Outbound Sales Agent I with a High School Diploma or Technical Certificate is between $36,923 and $39,665).

Inbound/Outbound Sales Agent I Salaries by Degree Level

Typical Education for Inbound/Outbound Sales Agent I
Degree Level % of user with this level of education
No Diploma 3.1%
High School 35.6%
Associates 17.8%
Bachelors 39.1%
Masters 4.1%
Doctorate 0.3%
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Inbound/Outbound Sales Agent I Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Inbound/Outbound Sales Agent I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$35,490
Average $38,790/year
$42,790
$2,958
Average $3,233/month
$3,566
$683
Average $746/week
$823
$17
Average $19/hour
$21
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $42,790 $3,566 $823 $21
Average $38,790 $3,233 $746 $19
25th Percentile $35,490 $2,958 $683 $17

Inbound/Outbound Sales Agent I Salary Growth & Career Path

Inbound/Outbound Sales Agent I

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Advancement

For an Inbound/Outbound Sales Agent I, the most direct path to higher earnings is advancing to the Call Center Sales Representative II role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $44,200 - a projected growth of 14% over your current level.

Most common benefits for Inbound/Outbound Sales Agent I

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Inbound/Outbound Sales Agent I

Here are companies hiring for Inbound/Outbound Sales Agent I and their salaries, click below for more details.

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FAQ about Inbound/Outbound Sales Agent I

1. What industry pays the highest salary for Inbound/Outbound Sales Agent I?

The Energy & Utilities industry offers the highest average compensation for Inbound/Outbound Sales Agent I roles, with salaries approximately 20% above the market median.

2. How much do inbound sales reps make?

Inbound sales representatives typically earn between $35,090 and $47,390 annually, with a median salary of $39,590. While some cities like East Palo Alto and San Francisco offer higher salaries, the general range reflects the industry standard for this role.

3. How much do inbound sales reps make?

Inbound sales representatives typically earn between $35,090 and $47,390 annually, with a median salary of around $39,590. While some cities like East Palo Alto and San Francisco offer higher salaries, the overall range reflects the varying compensation across different regions.

4. Is outbound sales worth it?

Outbound sales can be worth it, as it often leads to higher revenue and growth potential. With salaries ranging from $35,090 to $47,390, the investment in skilled sales agents can yield significant returns. This proactive approach allows teams to identify key decision-makers, secure larger deals, and ultimately boost overall revenue.

5. Is outbound sales worth it?

Outbound sales can be worth it, especially considering the potential earnings. With salaries ranging from $35,090 to $47,390, it offers financial incentives alongside the opportunity to build trust and close significant deals. While it requires a personal touch and engaging prospects, the rewards can be substantial for skilled agents.

6. How many outbound sales calls per day?

Understanding the Magic Number for Sales Calls: While aiming for 60 outbound sales calls per day is a solid target, it's essential to consider the compensation for this role. Inbound/Outbound Sales Agents typically earn between $35,090 and $47,390 annually, with a mid-salary of $39,590, reflecting the value of their efforts in driving sales.

7. How many outbound sales calls per day?

To achieve your sales goals, aim for 60 outbound sales calls daily, including callbacks, or target 3 hours of talk time with prospects. This strategy has proven effective in surpassing sales targets and outperforming colleagues. As an Inbound/Outbound Sales Agent, you can expect a salary ranging from $35,090 to $47,390, with a midpoint of $39,590.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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