As of August 01, 2026, the average salary for an Inbound/Outbound Sales Agent II in the United States is $44,200 per year, which breaks down to an hourly rate of $21.
However, an Inbound/Outbound Sales Agent II's salary can vary significantly. Here’s a look at the typical salary range:
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An Inbound/Outbound Sales Agent II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.
Experience is a primary driver of an Inbound/Outbound Sales Agent II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Call Center Sales Representative I | 0-1 years | $38,798 |
| Inbound/Outbound Sales Agent II | 1-3 years | $44,191 |
| Call Center Sales Representative III | 3-5 years | $50,842 |
| Call Center Inside Sales Team Leader | 5+ years | $64,798 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Inbound/Outbound Sales Agent IIs. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Customer Service | 17.37% |
| Technical Services | 1.71% |
| Talent Acquisition | 1.19% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Planning
|
$50,388 |
14%
|
|
Attention to Detail
|
$47,294 |
7%
|
|
Commitment
|
$46,852 |
6%
|
|
Telemarketing
|
$46,852 |
6%
|
|
Goal Oriented
|
$46,410 |
5%
|
|
Support Services
|
$45,526 |
3%
|
Inbound/Outbound Sales Agent II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $49,479. While startup companies pay approximate $41,858.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $41,858 |
| Growth Stage | 51~500 | $44,270 |
| Established | 501~5000 | $47,781 |
| Enterprise | 5000+ | $49,479 |
For Inbound/Outbound Sales Agent II roles, the industry you choose can affect earning potential by as much as 44% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Pharmaceuticals sectors offer the strongest compensation, at 20% above the average. In contrast, Inbound/Outbound Sales Agent positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Inbound/Outbound Sales Agent II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $53,040 | $26.0 | 20% |
| Pharmaceuticals | $52,156 | $25.0 | 18% |
| Software & Networking | $51,714 | $25.0 | 17% |
| Biotechnology | $50,830 | $24.0 | 15% |
| Internet | $49,504 | $24.0 | 12% |
Your level of education can impact your salary potential. While many Inbound/Outbound Sales Agent IIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for an Inbound/Outbound Sales Agent II with a High School Diploma or Technical Certificate is between $41,957 and $45,286).
Inbound/Outbound Sales Agent II Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 3.4% |
| High School | 44.1% |
| Associates | 14.4% |
| Bachelors | 32.2% |
| Masters | 5.9% |
| Doctorate | 0.0% |
Understanding how an Inbound/Outbound Sales Agent II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on August 01, 2026For an Inbound/Outbound Sales Agent II, the most direct path to higher earnings is advancing to the Call Center Sales Representative III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $50,900 - a projected growth of 15% over your current level.
Salaries for an Inbound/Outbound Sales Agent II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $39,353 in 2023 to around $37,945 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Inbound/Outbound Sales Agent II salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $39,353 |
| 2024 | $38,354 |
| 2025 | $37,945 |
| 2026 |
View More
|
| 2027 |
View More
|
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The Financial Services industry offers the highest average compensation for Inbound/Outbound Sales Agent II roles, with salaries approximately 20% above the market median.
The estimated total pay range for an Inbound/Outbound Sales Agent at Target is approximately $19–$25 per hour, based on an annual salary range of $39,610 to $52,740. This includes base salary and potential additional compensation.
Whether inbound or outbound calls are easier depends on the required tasks and skills. Inbound calls often require problem-solving skills and patience to address customer inquiries, while outbound calls demand strong sales skills and resilience to handle rejection. Inbound/Outbound Sales Agents earn between $39,610 and $52,740, with a median salary of $45,320.
What are the Disadvantages of Inbound? It takes time; inbound marketing is a long game. Measuring ROI can be challenging without proper systems. It requires diverse and strong core talents. Competition is fierce, and it may not be effective for every buyer's journey. Additionally, inbound/outbound sales agents earn between $39,610 and $52,740, reflecting the investment needed in talent.
The hardest job in sales is often that of the Sales Development Rep (or outbound rep), whose primary goal is to set qualified meetings. This role requires persistence and resilience, especially considering the salary range of $39,610 to $52,740, reflecting the challenges and demands of the position.
Inbound sales representatives typically earn between $39,610 and $52,740 annually, with a median salary of $45,320. Salaries can vary significantly based on location, with cities like East Palo Alto, CA, offering around $50,065, while other areas may provide slightly lower compensation.
Inbound agents handle incoming customer communications to enhance the customer experience, while outbound agents proactively contact existing and potential customers for sales and collections. The salary for inbound/outbound sales agents ranges from $39,610 to $52,740, with a mid-range salary of $45,320, reflecting the importance of their roles in driving business success.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
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