As of February 01, 2025, the average annual salary for an Intermediate Voice Communications Analyst in Buffalo, NY is $83,000. Salary.com reports that pay typically ranges from $71,500 to $90,300, with most professionals earning between $61,030 and $96,946.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $90,300 | $7,525 | $1,737 | $43 |
| Average | $83,000 | $6,917 | $1,596 | $40 |
| 25th Percentile | $71,500 | $5,958 | $1,375 | $34 |
An entry-level Intermediate Voice Communications Analyst with under 1 year experience makes about $78,562. With less than 2 years of experience, a mid-level Intermediate Voice Communications Analyst makes around $78,905. After 2-4 years, the Intermediate Voice Communications Analyst pay rises to about $82,865. Those senior Intermediate Voice Communications Analyst with 5-8 years of experience earn roughly $85,871, and those Intermediate Voice Communications Analyst having 8 years or more experience are expected to earn about $86,086 on average.
| Levels | Salary |
|---|---|
| Entry Level Intermediate Voice Communications Analyst | $78,562 |
| Intermediate Level Intermediate Voice Communications Analyst | $78,905 |
| Senior Level Intermediate Voice Communications Analyst | $82,865 |
| Specialist Level Intermediate Voice Communications Analyst | $85,871 |
| Expert Level Intermediate Voice Communications Analyst | $86,086 |
| Entry Level | 5% |
| Mid Level | 5% |
| Senior Level | 0% |
| Top Level | 3% |
| Experienced | 4% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Written Communication: Communicating information through written media to educate, inform and influence the target audience.
Data Networks: Data networks refer to systems designed to transfer data between two or more access points via the use of system controls, transmission lines and data switching
Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
| Skill | Salary | Demand |
|---|---|---|
|
Solutions Development
|
$91,300 |
10%
|
|
System Configuration
|
$87,980 |
6%
|
|
Web Portals
|
$87,980 |
6%
|
|
Leadership
|
$86,320 |
4%
|
|
Team Management
|
$86,320 |
4%
|
|
Service Desk
|
$85,490 |
3%
|
