How much does a IT Help Desk Manager make in New York, NY? The average IT Help Desk Manager salary in New York, NY is $132,600 as of March 26, 2024, but the range typically falls between $117,100 and $149,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile IT Help Desk Manager Salary | $102,988 | New York,NY | March 26, 2024 |
25th Percentile IT Help Desk Manager Salary | $117,100 | New York,NY | March 26, 2024 |
50th Percentile IT Help Desk Manager Salary | $132,600 | New York,NY | March 26, 2024 |
75th Percentile IT Help Desk Manager Salary | $149,700 | New York,NY | March 26, 2024 |
90th Percentile IT Help Desk Manager Salary | $165,269 | New York,NY | March 26, 2024 |
IT Service Desk Manager #1092003
Network Designs Inc. - Alexandria, VA
HTC VIVE - Berkeley, CA
SEG SYSTEMS - IT SERVICE DESK SPECIALIST
Orbus Inc - Charlotte, NC
Information Technology Help Desk Support
Cobham Satcom - Concord, CA
The IT Help Desk Manager ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported problems. Manages a team of support personnel who troubleshoot and resolve IT issues. Being an IT Help Desk Manager develop and train help desk staff. Plan, prioritize and schedule help desk activities to ensure maximum issue resolutions in minimum time. In addition, IT Help Desk Manager analyze help desk activities and develop tools and process improvements to optimize service and staff performance. May maintain help desk software and make recommendations for new systems. Typically reports to Unit or department head. The IT Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an IT Help Desk Manager typically requires more than 5 years experience of related support services experience. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Manager | Experience 5 + | EducationAssociates | Salary Compared to This Job |
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Take just three simple steps below to generate your own personalized salary report
Core compensation
Includes base and annual incentives
About New York, New York The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estim....More
New York, New York area prices were up 1.6% from a year ago View the Cost of Living in New York, New York
IT Help Desk Manager Salary in popular cities: Buffalo, Rochester, Yonkers
Recently searched related titles: Help Desk Engineer
Recently searched related titles: Help Desk Team Lead, Desktop Support Lead, Global Service Desk Manager
Jobs with a similar salary range to IT Help Desk Manager : IT Solutions Manager, Service Desk Manager, Support Desk Manager
Salary estimation for IT Help Desk Manager at companies like : American Federation of Teachers1, Healthcare Cost Containment United Association Inc, Kum & Go LC Companies
Jobs with a similar salary range to IT Help Desk Manager : Reception Manager, It Helpdesk Administrator, Itsm Manager