As of April 01, 2025, the average annual salary for a Parts Exchange Clerk in Springfield, MA is $47,300. According to Salary.com, salaries can range from a low of $40,422 to a high of $56,088, with most professionals earning between $43,700 and $51,900.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $51,900 | $4,325 | $998 | $25 |
| Average | $47,300 | $3,942 | $910 | $23 |
| 25th Percentile | $43,700 | $3,642 | $840 | $21 |
An entry-level Parts Exchange Clerk with under 1 year experience makes about $46,172. With less than 2 years of experience, a mid-level Parts Exchange Clerk makes around $46,281. After 2-4 years, the Parts Exchange Clerk pay rises to about $47,704. Those senior Parts Exchange Clerk with 5-8 years of experience earn roughly $49,610, and those Parts Exchange Clerk having 8 years or more experience are expected to earn about $49,746 on average.
| Levels | Salary |
|---|---|
| Entry Level Parts Exchange Clerk | $46,172 |
| Intermediate Level Parts Exchange Clerk | $46,281 |
| Senior Level Parts Exchange Clerk | $47,704 |
| Specialist Level Parts Exchange Clerk | $49,610 |
| Expert Level Parts Exchange Clerk | $49,746 |
| Entry Level | 2% |
| Mid Level | 2% |
| Senior Level | 1% |
| Top Level | 5% |
| Experienced | 5% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Employee Assistance Programs: Assisting employees with work-related problems that may impact their job performance, health, mental and emotional well-being.
Computer Systems: A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
| Skill | Salary | Demand |
|---|---|---|
|
Microsoft Exchange
|
$70,004 |
48%
|
|
Presentation
|
$58,179 |
23%
|
|
Market Research
|
$57,233 |
21%
|
|
Sense Of Urgency
|
$53,449 |
13%
|
|
Troubleshooting
|
$53,449 |
13%
|
|
Collaboration
|
$51,084 |
8%
|
