As of March 01, 2025, the average annual salary for a Patient Access Specialist in Madison, WI is $41,213. Salary.com reports that pay typically ranges from $37,354 to $45,973, with most professionals earning between $33,841 and $50,307.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $45,973 | $3,831 | $884 | $22 |
| Average | $41,213 | $3,434 | $793 | $20 |
| 25th Percentile | $37,354 | $3,113 | $718 | $18 |
An entry-level Patient Access Specialist with under 1 year experience makes about $39,511. With less than 2 years of experience, a mid-level Patient Access Specialist makes around $40,807. After 2-4 years, the Patient Access Specialist pay rises to about $43,529. Those senior Patient Access Specialist with 5-8 years of experience earn roughly $43,928, and those Patient Access Specialist having 8 years or more experience are expected to earn about $44,127 on average.
| Levels | Salary |
|---|---|
| Entry Level Patient Access Specialist | $39,511 |
| Intermediate Level Patient Access Specialist | $40,807 |
| Senior Level Patient Access Specialist | $43,529 |
| Specialist Level Patient Access Specialist | $43,928 |
| Expert Level Patient Access Specialist | $44,127 |
| Entry Level | 4% |
| Mid Level | 1% |
| Senior Level | 6% |
| Top Level | 7% |
| Experienced | 7% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Patient Care: Patient care refers to the prevention, treatment, and management of illness and the preservation of physical and mental well-being through services offered by health professionals.
Appointment Scheduling: Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings.
| Skill | Salary | Demand |
|---|---|---|
|
Physical Rehabilitation
|
$71,711 |
74%
|
|
Showing Empathy
|
$53,577 |
30%
|
|
Initiative
|
$44,922 |
9%
|
|
Managed Care
|
$44,922 |
9%
|
|
Coordination
|
$44,510 |
8%
|
|
Process Improvement
|
$43,686 |
6%
|
