How much does a Technical Client Support Specialist I make in District of Columbia? The average Technical Client Support Specialist I salary in District of Columbia is $69,100 as of April 24, 2024, but the range typically falls between $59,900 and $80,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Client Support Specialist I Salary | $51,524 | DC | April 24, 2024 |
25th Percentile Technical Client Support Specialist I Salary | $59,900 | DC | April 24, 2024 |
50th Percentile Technical Client Support Specialist I Salary | $69,100 | DC | April 24, 2024 |
75th Percentile Technical Client Support Specialist I Salary | $80,000 | DC | April 24, 2024 |
90th Percentile Technical Client Support Specialist I Salary | $89,924 | DC | April 24, 2024 |
The Technical Client Support Specialist I assists customers with installation and issue resolution. Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Being a Technical Client Support Specialist I recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Utilizes a database of technical product information to inform decisions and recommendations. In addition, Technical Client Support Specialist I records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Technical Client Support Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Technical Client Support Specialist I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
0 - 2 years experience
Bachelor's Degree
2 - 4 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Naval Anacost Annex, DC | Avg. Salary $69,012 | Date Updated April 24, 2024 |
Location Parcel Return Service, DC | Avg. Salary $69,012 | Date Updated April 24, 2024 |
Location Washington, DC | Avg. Salary $69,012 | Date Updated April 24, 2024 |
Location Washington Navy Yard, DC | Avg. Salary $69,012 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
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