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Head of Technical Customer Support Salary in District of Columbia

How much does a Head of Technical Customer Support make in District of Columbia?

As of August 01, 2026, the average salary for a Head of Technical Customer Support in District of Columbia is $241,300 per year, which breaks down to an hourly rate of $116.

However, a Head of Technical Customer Support's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $281,419
  • Majority Range (25th-75th percentile): $216,100 to $262,300
  • Entry-Level (10th percentile): $193,157
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View as table View as graph 25% $216,100 10% $193,157 90% $281,419 75% $262,300 $241,300 50%(Median) Didn’t find job title? Click

Head of Technical Customer Support Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $262,300 $21,858 $5,044 $126
Average $241,300 $20,108 $4,640 $116
25th Percentile $216,100 $18,008 $4,156 $104
Check out Head of Technical Customer Support Job Openings in District of Columbia
Vice President Customer Care&Support

Confidential - WASHINGTON D.C., DC

Technical Support JOB Training Opportunity

Encompass Health - HOUSTON, TX

Technical Support JOB Training Opportunity

Encompass Health - MAGNOLIA PARK, TX

Technical Support JOB Training Opportunity

Encompass Health - LINDALE PARK, TX

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Key Factors That Influence Head of Technical Customer Support Salaries

A Head of Technical Customer Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Head of Technical Customer Support Salaries?

Experience is a primary driver of a Head of Technical Customer Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Client Service Supervisor (3-5 years): $99,976
  • Technical Client Service Manager (5+ years): $123,671
  • Technical Client Service Senior Manager (5+ years): $161,759
  • Technical Client Service Director (5+ years): $185,165
  • Head of Technical Customer Support (5+ years): $241,267
Job Role Years of Experience Average Salary
Technical Client Service Supervisor3-5 years$99,976
Technical Client Service Manager5+ years$123,671
Technical Client Service Senior Manager5+ years$161,759
Technical Client Service Director5+ years$185,165
Head of Technical Customer Support5+ years$241,267
$99,976 Technical...
$123,671 Technical...
$161,759 Technical...
$185,165 Technical...
$241,267 Head of T...
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What Am I Worth?

Top Paying Cities for Head of Technical Customer Supports

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Parcel Return Service: $240,000
  • Washington: $240,000
  • Naval Anacost Annex: $240,000

Head of Technical Customer Support Salary by Company Size: Startups vs. Enterprise

Head of Technical Customer Support salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $270,121. While startup companies pay approximate $228,516.

Head of Technical Customer Support Salary by Company Size

Company Size Employees Average Salary
Startup1~50$228,516
Growth Stage51~500$241,683
Established501~5000$260,850
Enterprise5000+$270,121

Head of Technical Customer Support Salary by Industry: Top Paying Sectors

For Head of Technical Customer Support roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Energy & Utilities sectors offer the strongest compensation, at 20% above the average. In contrast, Head of Technical Customer Support positions in Retail & Wholesale or MFG Nondurable typically offer lower base pay, as these industries often view Head of Technical Customer Support as a support function rather than a direct revenue driver.

The top paying industries for a Head of Technical Customer Support

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$289,560$139.020%
Energy & Utilities$289,560$139.020%
Financial Services$289,560$139.020%
Pharmaceuticals$289,560$139.020%
Software & Networking$289,560$139.020%

Head of Technical Customer Support Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Head of Technical Customer Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$216,100
Average $241,300/year
$262,300
$18,008
Average $20,108/month
$21,858
$4,156
Average $4,640/week
$5,044
$104
Average $116/hour
$126
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $262,300 $21,858 $5,044 $126
Average $241,300 $20,108 $4,640 $116
25th Percentile $216,100 $18,008 $4,156 $104

Salaries of jobs related to Head of Technical Customer Support

Find Your Next Head of Technical Customer Support Job

Ready to take the next step in your career? Browse thousands of current Head of Technical Customer Support job openings on our job board. Use the search bar below to find your perfect match.

United States

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    KASHMERE GARDENS, TX

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    MURRIETA HOT SPRINGS, CA

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    GARDEN, GA

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    MCI Careers | GARDEN, GA

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  • Year Up United

    MCKEESPORT, PA

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  • Year Up United

    MC KNIGHT, PA

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Cost of Living In District of Columbia

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