As of March 01, 2025, the average annual salary for a Claims Examiner II in Bethesda, MD is $73,814. Salary.com reports that pay typically ranges from $64,483 to $83,841, with most professionals earning between $55,987 and $92,970.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $75,329 | $6,277 | $1,449 | $36 |
| Average | $66,320 | $5,527 | $1,275 | $32 |
| 25th Percentile | $57,936 | $4,828 | $1,114 | $28 |
An entry-level Claims Examiner II with under 1 year experience makes about $69,636. With less than 2 years of experience, a mid-level Claims Examiner II makes around $70,332. After 2-4 years, the Claims Examiner II pay rises to about $74,562. Those senior Claims Examiner II with 5-8 years of experience earn roughly $78,753, and those Claims Examiner II having 8 years or more experience are expected to earn about $79,501 on average.
| Levels | Salary |
|---|---|
| Entry Level Claims Examiner II | $69,636 |
| Intermediate Level Claims Examiner II | $70,332 |
| Senior Level Claims Examiner II | $74,562 |
| Specialist Level Claims Examiner II | $78,753 |
| Expert Level Claims Examiner II | $79,501 |
| Entry Level | 5% |
| Mid Level | 6% |
| Senior Level | 12% |
| Top Level | 19% |
| Experienced | 20% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Claim Processing: Claims processing refers to the insurance company's procedure to check the claim requests for adequate information, validation, justification and authenticity.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
| Skill | Salary | Demand |
|---|---|---|
|
Coordination
|
$78,243 |
6%
|
|
Agility
|
$78,243 |
6%
|
|
Mediation
|
$78,243 |
6%
|
|
Risk Management
|
$78,243 |
6%
|
|
Client Service
|
$76,767 |
4%
|
|
Financial Services
|
$76,767 |
4%
|
