Contact Center Director Salary in Chandler, Arizona

How much does a Contact Center Director make in Chandler, AZ? The average Contact Center Director salary in Chandler, AZ is $139,286 as of November 25, 2019, but the range typically falls between $119,771 and $166,781. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Salary range for a Contact Center Director
$119,771 to $166,781
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Job Description

Contact Center Director directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Being a Contact Center Director sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Additionally, Contact Center Director analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Contact Center Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

See user submitted job responsibilities for Contact Center Director.

Job Openings for Contact Center Director in Chandler, AZ

Career Path for Contact Center Director

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Dean Tinsley , Senior Vice President, Operations
Bonanza Creek Energy, Inc., an exploration and production company, focuses on the extraction of onshore oil and related liquids-rich natural gas in the United States. The company's primary oil and liquids-weighted assets are located in the Wattenberg Field in Colorado. As of December 31, 2018, it had proved reserves of... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Average Base Salary

Core compensation

 
 
 
119771
166781
139286

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
137234
205972
165424
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Director in Chandler, AZ. The base salary for Contact Center Director ranges from $119,771 to $166,781 with the average base salary of $139,286. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $137,234 to $205,972 with the average total cash compensation of $165,424.
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119771
166781

 

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About Chandler, Arizona    Chandler is a city in Maricopa County, Arizona, United States, and a prominent suburb of the Phoenix, Arizona, Metropolitan Statistical Area (MSA). It....More

Chandler, Arizona  area prices were up 2.2% from a year ago    View the Cost of Living in Chandler, Arizona

Contact Center Director Salary in popular cities: PhoenixTucsonMesa

Skills associated with Contact Center Director: Call Center Management, Service Request Management Process, Workforce Management Software, Call Center Operations ...More

Salary estimation for Contact Center Director at companies like : BONANZA CREEK ENERGY INC, KINDER MORGAN INC, KOSMOS ENERGY LTD