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Contact Center Quality Analyst IV Salary in the United States

How much does a Contact Center Quality Analyst IV make in the United States?

As of January 01, 2026, the average salary for a Contact Center Quality Analyst IV in the United States is $102,538 per year, which breaks down to an hourly rate of $49.

However, a Contact Center Quality Analyst IV's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $136,605
  • Majority Range (25th-75th percentile): $88,804 to $120,370
  • Entry-Level (10th percentile): $76,300
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View as table View as graph 25% $88,804 10% $76,300 90% $136,605 75% $120,370 $102,538 50%(Median) Didn’t find job title? Click

Contact Center Quality Analyst IV Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $120,370 $10,031 $2,315 $58
Average $102,538 $8,545 $1,972 $49
25th Percentile $88,804 $7,400 $1,708 $43
Check out Contact Center Quality Analyst IV Job Openings in the United States
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Board Certified Behavior Analyst

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Key Factors That Influence Contact Center Quality Analyst IV Salaries

A Contact Center Quality Analyst IV's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Contact Center Quality Analyst Salaries?

Experience is a primary driver of a Contact Center Quality Analyst IV's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Contact Center Quality Analyst II (2-4 years): $52,603
  • Contact Center Quality Analyst III (4-7 years): $58,674
  • Contact Center Quality Analyst IV (7+ years): $102,538
  • Contact Center Quality Supervisor (7+ years): $84,425
  • Contact Center Quality Manager (7+ years): $104,734
Job Role Years of Experience Average Salary
Contact Center Quality Analyst II2-4 years$52,603
Contact Center Quality Analyst III4-7 years$58,674
Contact Center Quality Analyst IV7+ years$102,538
Contact Center Quality Supervisor7+ years$84,425
Contact Center Quality Manager7+ years$104,734
$52,603 Contact C...
$58,674 Contact C...
$102,538 Contact C...
$84,425 Contact C...
$104,734 Contact C...
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What Am I Worth?

Top Paying Cities for Contact Center Quality Analyst IVs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $129,331
  • San Francisco: $128,060
  • Oakland: $125,219

Contact Center Quality Analyst IV Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Quality Analyst IV's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on January 01, 2026
$88,804
Average $102,538/year
$120,370
$7,400
Average $8,545/month
$10,031
$1,708
Average $1,972/week
$2,315
$43
Average $49/hour
$58
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $120,370 $10,031 $2,315 $58
Average $102,538 $8,545 $1,972 $49
25th Percentile $88,804 $7,400 $1,708 $43

Contact Center Quality Analyst IV Salary Growth & Career Path

Contact Center Quality Analyst IV
Contact Center Quality Supervisor
Contact Center Quality Senior Manager

For a Contact Center Quality Analyst IV, the most direct path to higher earnings is advancing to the Contact Center Quality Supervisor role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $84,425 - a projected growth of -18% over your current level.

Salaries of jobs related to Contact Center Quality Analyst IV

Most common benefits for Contact Center Quality Analyst IV

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FAQ about Contact Center Quality Analyst IV

1. Where can a Contact Center Quality Analyst IV earn the most?

A Contact Center Quality Analyst IV's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Contact Center Quality Analyst IV earns the most in San Jose, CA, where the annual salary of a Contact Center Quality Analyst IV is $129,331.

2. What is the highest pay for Contact Center Quality Analyst IV?

The highest pay for Contact Center Quality Analyst IV is $136,605.

3. What is the lowest pay for Contact Center Quality Analyst IV?

The lowest pay for Contact Center Quality Analyst IV is $76,300.

4. What are the responsibilities of Contact Center Quality Analyst IV?

Monitors and evaluates the quality of inbound and outbound customer interactions. Tracks issues in the quality monitoring systems or tools and analyzes the results. Provides feedback to improve performance and implements training programs. Works with other internal teams to define quality metrics, standards, and processes. May recommend and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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