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Contact Center Quality Manager Salary in Berkeley, CA

How much does a Contact Center Quality Manager make in Berkeley, CA?

As of May 01, 2026, the average salary for a Contact Center Quality Manager in Berkeley, CA is $128,125 per year, which breaks down to an hourly rate of $62.

However, a Contact Center Quality Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $145,348
  • Majority Range (25th-75th percentile): $109,592 to $137,140
  • Entry-Level (10th percentile): $92,718
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View as table View as graph 25% $109,592 10% $92,718 90% $145,348 75% $137,140 $128,125 50%(Median) Didn’t find job title? Click

Contact Center Quality Manager Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $137,140 $11,428 $2,637 $66
Average $128,125 $10,677 $2,464 $62
25th Percentile $109,592 $9,133 $2,108 $53
Check out Contact Center Quality Manager Job Openings in Berkeley, CA
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Key Factors That Influence Contact Center Quality Manager Salaries

A Contact Center Quality Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Contact Center Quality Manager Salaries?

Experience is a primary driver of a Contact Center Quality Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Contact Center Quality Analyst III (4-7 years): $71,733
  • Contact Center Quality Analyst IV (7+ years): $125,507
  • Contact Center Quality Supervisor (7+ years): $103,291
  • Contact Center Quality Manager (7+ years): $128,125
  • Contact Center Quality Senior Manager (7+ years): $165,905
Job Role Years of Experience Average Salary
Contact Center Quality Analyst III4-7 years$71,733
Contact Center Quality Analyst IV7+ years$125,507
Contact Center Quality Supervisor7+ years$103,291
Contact Center Quality Manager7+ years$128,125
Contact Center Quality Senior Manager7+ years$165,905
$71,733 Contact C...
$125,507 Contact C...
$103,291 Contact C...
$128,125 Contact C...
$165,905 Contact C...
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What Am I Worth?

Top Paying Cities for Contact Center Quality Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $132,182
  • San Francisco: $130,734
  • Oakland: $127,979

Contact Center Quality Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Quality Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on May 01, 2026
$109,592
Average $128,125/year
$137,140
$9,133
Average $10,677/month
$11,428
$2,108
Average $2,464/week
$2,637
$53
Average $62/hour
$66
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $137,140 $11,428 $2,637 $66
Average $128,125 $10,677 $2,464 $62
25th Percentile $109,592 $9,133 $2,108 $53

Contact Center Quality Manager Salary Growth & Career Path

Contact Center Quality Manager
Contact Center Quality Senior Manager

For a Contact Center Quality Manager, the most direct path to higher earnings is advancing to the Contact Center Quality Senior Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $165,905 - a projected growth of 29% over your current level.

Salaries of jobs related to Contact Center Quality Manager

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Cost of Living In Berkeley, CA

Cost of Living in Berkeley, CA is
69.0% Higher
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