How much does a Contact Center Representative III - Inbound make in Manchester, NH? The average Contact Center Representative III - Inbound salary in Manchester, NH is $51,198 as of March 26, 2024, but the range typically falls between $45,557 and $57,648. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Representative III - Inbound Salary | $40,421 | Manchester,NH | March 26, 2024 |
25th Percentile Contact Center Representative III - Inbound Salary | $45,557 | Manchester,NH | March 26, 2024 |
50th Percentile Contact Center Representative III - Inbound Salary | $51,198 | Manchester,NH | March 26, 2024 |
75th Percentile Contact Center Representative III - Inbound Salary | $57,648 | Manchester,NH | March 26, 2024 |
90th Percentile Contact Center Representative III - Inbound Salary | $63,521 | Manchester,NH | March 26, 2024 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Consulting Services: Consulting Services means the provision of expertise or strategic advice that is presented for consideration and decision-making.
Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
Contact Center Representative III - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative III - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative III - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative III - Inbound works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Contact Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Contact Center Representative III - Inbound, the upper level is Contact Center Representative IV - Inbound and then progresses to Inbound Contact Center Supervisor.
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Contact Center Representative III - Inbound salary varies from city to city. Compared with national average salary of Contact Center Representative III - Inbound, the highest Contact Center Representative III - Inbound salary is in San Francisco, CA, where the Contact Center Representative III - Inbound salary is 25.0% above. The lowest Contact Center Representative III - Inbound salary is in Miami, FL, where the Contact Center Representative III - Inbound salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Contact Center Representative III - Inbound salary of your education level.
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About Manchester, New Hampshire Manchester is a city in the southern part of the U.S. state of New Hampshire. It is the most populous city in northern New England, an area comprising....More
Manchester, New Hampshire area prices were up 1.4% from a year ago View the Cost of Living in Manchester, New Hampshire
Contact Center Representative III - Inbound Salary in popular cities: Nashua, Concord, Derry
Skills associated with Contact Center Representative III - Inbound: Service Operations, Service Management, Data Entry-Keyboarding, Product Promotion ...More
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