Contact Center Representative III Salary in Arthurdale, West Virginia

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Contact Center Representative III Salary in Arthurdale, WV

How much does a Contact Center Representative III make in Arthurdale, WV? The average Contact Center Representative III salary in Arthurdale, WV is $50,682 as of August 27, 2024, but the range typically falls between $44,194 and $59,033. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Contact Center Representative III Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Representative III Salary $38,286 Arthurdale,WV August 27, 2024
25th Percentile Contact Center Representative III Salary $44,194 Arthurdale,WV August 27, 2024
50th Percentile Contact Center Representative III Salary $50,682 Arthurdale,WV August 27, 2024
75th Percentile Contact Center Representative III Salary $59,033 Arthurdale,WV August 27, 2024
90th Percentile Contact Center Representative III Salary $66,637 Arthurdale,WV August 27, 2024
25% $44,194 10% $38,286 90% $66,637 75% $59,033 $50,682 50%(Median) Didn’t find job title? Click
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Member Contact Center Representative

Bayer Heritage Federal Credit Union - New Martinsville, WV

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Contact Center Rep Associate

UCHealth - AURORA, CO

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Contact Center Administrator

Paycom Payroll Llc - OKLAHOMA CITY, OK

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What skills does a Contact Center Representative III need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Inside Sales: Selling products or services remotely via phone, email, and other digital channels.

3.

Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.

See More Skills
Customer Service 12.55%
Inside Sales 1.94%
Promotion 1.43%
Others 84.08%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Contact Center Representative III higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Microsoft Office, you can get a 4% salary raise. If you are good at Attention to Detail, your salary will increase by 2%. If you are expert in Problem Solving, your salary will rise by 1%.
Skill Salary Demand
Microsoft Office
 $52,710
4%
Attention to Detail
 $51,696
2%
Problem Solving
 $51,189
1%
Problem Solving
 $51,189
1%
Problem Solving
 $51,189
1%
Problem Solving
 $51,189
1%
Get Latest Data
Last Updated on August 27, 2024

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Job Description for Contact Center Representative III

Contact Center Representative III makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative III processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative III identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Contact Center Representative III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Contact Center Representative III information for you to search for. Click on search button below to see Contact Center Representative III job openings or enter a new job title here.

Job Openings for Contact Center Representative III in Arthurdale, WV
  • Bayer Heritage Federal Credit Union - New Martinsville, WV
    Job Type. Full-time. Description. Ready to look forward to going to work every day. Want to be a part of a service driven culture where employees are appre...
    - 3 Days Ago
  • UCHealth - AURORA, CO
    Job Description. Description. Location. UCHealth UCHlth 2450 Peoria Admin Services, US:CO:Aurora. Department. UCHlth Patient Line Contactctr. FTE. Full Tim...
    - 19 Days Ago
  • Paycom Payroll Llc - OKLAHOMA CITY, OK
    Job Description. Manages and maintains the Contact Center infrastructure of the corporation. Assists with Contact Center & Call Manager corporate deploymen...
    - 21 Days Ago
  • MCKESSON - IRVING, TX
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and ser...
    - 1 Day Ago
  • Adecco - SCRANTON, PA
    Job Description. Job Description. Adecco is hiring immediately for Call Center Representatives with a local client in Scranton, PA. As a Call Center Repres...
    - 4 Days Ago

Career Path for Contact Center Representative III

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Representative III, the first career path typically progresses to Contact Center Supervisor.

Contact Center Representative III
Contact Center Supervisor
Those that have already made the climb...
Serene M. Smith, Chief of Staff and Chief Operating Officer
RE/MAX HOLDINGS INC
RE/MAX Holdings, Inc. operates as a franchisor of real estate and mortgage brokerage services in the United States, Canada, and internationally. It operates through Real Estate, Mortgage, and Marketing Funds segments. The company offers real estate brokerage franchising services under the RE/MAX brand; mortgage brokera... More
Fiscal Year Ended in 2023
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Contact Center Representative III Pay Difference by Location

Contact Center Representative III salary varies from city to city. Compared with national average salary of Contact Center Representative III, the highest Contact Center Representative III salary is in San Francisco, CA, where the Contact Center Representative III salary is 25.0% above. The lowest Contact Center Representative III salary is in Miami, FL, where the Contact Center Representative III salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Contact Center Representative III, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
44194
59033
50682

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
48105
71022
57395
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative III in Arthurdale, WV. The base salary for Contact Center Representative III ranges from $44,194 to $59,033 with the average base salary of $50,682. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $48,105 to $71,022 with the average total cash compensation of $57,395.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

44194
59033

 

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About Arthurdale, West Virginia    Arthurdale is an unincorporated community in Preston County, West Virginia, United States. Arthurdale was named for Richard Arthur, former owner of th....More

Arthurdale, West Virginia  area prices were up 1.5% from a year ago    View the Cost of Living in Arthurdale, West Virginia

Contact Center Representative III Salary in popular cities: Charleston, Huntington, Parkersburg

Skills associated with Contact Center Representative III: Needs Based Selling, Inbound Sales Calls, Ticketing/Tracking, Product Promotion ...More

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