Contact Center Representative III Salary in the United States
How much does a Contact Center Representative III make in the United States?
As of July 01, 2026, the average salary for a Contact Center Representative III in the United States is $50,834 per year, which breaks down to an hourly rate of $24.
However, a Contact Center Representative III's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $61,957
Majority Range (25th-75th percentile): $46,312 to $56,656
Key Factors That Influence Contact Center Representative III Salaries
A Contact Center Representative III's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.
How Experience Level Affects Contact Center Representative Salaries?
Experience is a primary driver of a Contact Center Representative III's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Contact Center Representative I (0-1 years): $38,797
Contact Center Representative II (1-3 years): $44,185
Contact Center Representative III (3-5 years): $50,834
Contact Center Supervisor (5+ years): $64,788
Job Role
Years of Experience
Average Salary
Contact Center Representative I
0-1 years
$38,797
Contact Center Representative II
1-3 years
$44,185
Contact Center Representative III
3-5 years
$50,834
Contact Center Supervisor
5+ years
$64,788
$38,797Contact C...
$44,185Contact C...
$50,834Contact C...
$64,788Contact C...
View as Table
View as Graph
What Am I Worth?
How Do Contact Center Representative III Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Contact Center Representative IIIs.
For example, consider the average annual salaries in these key locations:
Top Paying Cities for Contact Center Representative IIIs
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $64,117
San Francisco: $63,415
Oakland: $62,078
San Jose, CA$64,117
San Francisco, CA$63,415
Oakland, CA$62,078
New York, NY$58,530
Paramus, NJ$57,818
Queens Village, NY$57,816
Passaic, NJ$57,767
Bergenfield, NJ$57,763
Stamford, CT$57,651
Huntington, NY$57,630
Newark, NJ$57,254
Bridgeport, CT$57,147
Vallejo, CA$57,046
New Brunswick, NJ$57,026
Petaluma, CA$56,995
Middlesex, NJ$56,898
Somerset, NJ$56,863
Santa Cruz, CA$56,797
Boston, MA$56,487
Monterey, CA$56,308
Seattle, WA$56,192
Santa Rosa, CA$56,182
Los Angeles, CA$56,166
Juneau, AK$56,034
Washington, DC$55,978
Orange, CA$55,797
Santa Ana, CA$55,663
Long Beach, CA$55,612
Anaheim, CA$55,602
Anchorage, AK$55,577
Santa Maria, CA$55,424
Everett, WA$55,414
Danbury, CT$55,235
Bremerton, WA$55,165
Tacoma, WA$54,982
New Suffolk, NY$54,981
Sacramento, CA$54,967
Santa Barbara, CA$54,911
Trenton, NJ$54,855
San Diego, CA$54,855
Brockton, MA$54,799
Fairbanks, AK$54,675
Lompoc, CA$54,545
Lowell, MA$54,504
Ventura, CA$54,494
Nashua, NH$54,484
Stockton, CA$54,479
Modesto, CA$54,108
Poughkeepsie, NY$53,996
Olympia, WA$53,899
Kennewick, WA$53,899
New Haven, CT$53,879
Lawrence, MA$53,696
Hartford, CT$53,645
Riverside, CA$53,635
New Bedford, MA$53,584
Richland, WA$53,584
Bakersfield, CA$53,513
San Bernardino, CA$53,493
New Britain, CT$53,488
Atlantic City, NJ$53,488
New London, CT$53,467
Norwich, CT$53,452
Portsmouth, NH$53,442
Boulder, CO$53,334
Portland, OR$53,264
Worcester, MA$53,259
Minneapolis, MN$53,101
Philadelphia, PA$53,030
Honolulu, HI$52,862
Saint Paul, MN$52,838
Vineland, NJ$52,827
Providence, RI$52,679
Chicago, IL$52,532
Bellingham, WA$52,471
Springfield, MA$52,430
Baltimore, MD$52,415
Chico, CA$52,288
Pittsfield, MA$52,151
Manchester, NH$52,054
Spokane, WA$51,830
Denver, CO$51,825
Albany, NY$51,586
Troy, NY$51,566
Nassau, NY$51,512
Schenectady, NY$51,459
Wilmington, DE$51,419
Burlington, VT$51,347
Salem, OR$51,327
Portland, ME$51,170
Yakima, WA$51,119
Rochester, MN$50,961
Reno, NV$50,936
Fresno, CA$50,936
Milwaukee, WI$50,890
Detroit, MI$50,839
Ann Arbor, MI$50,830
Allentown, PA$50,824
Colorado Springs, CO$50,737
Syracuse, NY$50,712
Carson City, NV$50,712
Houston, TX$50,641
Eugene, OR$50,615
Gary, IN$50,554
Springfield, OR$50,514
Bismarck, ND$50,504
Galveston, TX$50,468
Medford, OR$50,392
Fort Collins, CO$50,371
Concord, NH$50,346
Austin, TX$50,331
Mesa, AZ$50,224
Reading, PA$50,219
Phoenix, AZ$50,214
Dallas, TX$50,199
Saint Cloud, MN$50,150
Madison, WI$50,082
Utica, NY$49,944
Rochester, NY$49,863
Des Moines, IA$49,858
Raleigh, NC$49,853
Atlanta, GA$49,777
Battle Creek, MI$49,761
Salt Lake City, UT$49,746
Lancaster, PA$49,670
Harrisburg, PA$49,599
Kansas City, MO$49,548
Champaign, IL$49,538
Kansas City, KS$49,538
Fort Worth, TX$49,533
Columbus, OH$49,524
Boca Raton, FL$49,512
Pittsburgh, PA$49,492
Richmond, VA$49,472
Indianapolis, IN$49,461
Cleveland, OH$49,456
Las Vegas, NV$49,395
Cincinnati, OH$49,395
Petersburg, VA$49,319
Huntsville, AL$49,243
Lansing, MI$49,209
Lebanon, PA$49,202
Pueblo, CO$49,197
Appleton, WI$49,182
Buffalo, NY$49,162
Dayton, OH$49,146
Racine, WI$49,136
Charlotte, NC$49,131
Saint Louis, MO$49,116
York, PA$49,085
Elkhart, IN$49,085
Gastonia, NC$49,076
Billings, MT$49,063
Beaumont, TX$49,050
Lorain, OH$49,040
Benton Harbor, MI$49,029
Toledo, OH$49,019
Binghamton, NY$48,994
Rock Hill, SC$48,989
Rockford, IL$48,963
Springfield, IL$48,943
Elyria, OH$48,938
Fargo, ND$48,938
Flagstaff, AZ$48,902
Fort Lauderdale, FL$48,872
Duluth, MN$48,841
Miami, FL$48,841
Cheyenne, WY$48,806
Grand Forks, ND$48,806
Bangor, ME$48,694
Cedar Rapids, IA$48,638
Durham, NC$48,617
Louisville, KY$48,613
Grand Rapids, MI$48,602
Hialeah, FL$48,597
Casper, WY$48,526
Scranton, PA$48,465
New Orleans, LA$48,450
Virginia Beach, VA$48,445
Akron, OH$48,419
Peoria, IL$48,353
Sarasota, FL$48,343
Nashville, TN$48,308
Omaha, NE$48,308
Green Bay, WI$48,308
Baton Rouge, LA$48,282
Charleston, SC$48,272
Jamestown, NY$48,247
Davenport, IA$48,247
Tucson, AZ$48,221
Saint Petersburg, FL$48,191
Tampa, FL$48,180
Evansville, IN$48,150
Port Arthur, TX$48,150
Bradenton, FL$48,130
Santa Fe, NM$48,038
Orlando, FL$47,947
Clearwater, FL$47,931
Canton, OH$47,825
La Crosse, WI$47,825
Albuquerque, NM$47,794
Newport News, VA$47,789
High Point, NC$47,774
Ogden, UT$47,753
Corpus Christi, TX$47,713
Norfolk, VA$47,682
Laramie, WY$47,682
Rock Island, IL$47,652
Saginaw, MI$47,642
Jacksonville, FL$47,637
Salisbury, NC$47,626
Boise, ID$47,616
Moline, IL$47,591
Fort Myers, FL$47,576
Memphis, TN$47,565
Tulsa, OK$47,540
Waterloo, IA$47,509
Spartanburg, SC$47,459
Lincoln, NE$47,433
Fort Wayne, IN$47,423
Provo, UT$47,418
Cedar Falls, IA$47,357
San Antonio, TX$47,337
Greensboro, NC$47,316
South Bend, IN$47,311
Savannah, GA$47,255
Muskegon, MI$47,235
Birmingham, AL$47,230
Winston Salem, NC$47,205
Lake Charles, LA$47,082
Anderson, IN$47,072
Lexington, KY$47,057
Augusta, GA$47,042
Greenville, SC$47,042
Lima, OH$47,001
Wichita, KS$46,996
Tuscaloosa, AL$46,996
Columbia, SC$46,950
Springfield, OH$46,940
Asheville, NC$46,859
Bloomington, IN$46,823
Knoxville, TN$46,640
Shreveport, LA$46,635
Wilmington, NC$46,569
Roanoke, VA$46,569
Topeka, KS$46,478
Frankfort, KY$46,472
Oklahoma City, OK$46,437
Chillicothe, OH$46,417
Longview, TX$46,411
Melbourne, FL$46,406
Sioux Falls, SD$46,325
Mobile, AL$46,320
Terre Haute, IN$46,300
Altoona, PA$46,269
Amarillo, TX$46,234
Killeen, TX$46,218
Fayetteville, AR$46,178
Chattanooga, TN$46,162
Sioux City, IA$46,117
Idaho Falls, ID$46,106
Lynchburg, VA$46,066
Gainesville, FL$46,000
Portsmouth, OH$45,974
Little Rock, AR$45,964
Lafayette, LA$45,944
Youngstown, OH$45,944
Daytona Beach, FL$45,913
Clarksville, TN$45,908
Pensacola, FL$45,903
Temple, TX$45,900
Hopkinsville, KY$45,751
Erie, PA$45,740
Florence, SC$45,720
Charleston, WV$45,639
Great Falls, MT$45,613
Macon, GA$45,542
Tallahassee, FL$45,537
Fayetteville, NC$45,527
Waco, TX$45,517
Helena, MT$45,481
Pine Bluff, AR$45,462
Vincennes, IN$45,400
Lubbock, TX$45,380
Alamogordo, NM$45,349
Twin Falls, ID$45,303
Rapid City, SD$45,288
Jackson, MS$45,197
Huntington, WV$45,193
Greenville, MS$45,191
Parkersburg, WV$45,140
Montgomery, AL$45,130
Wichita Falls, TX$45,080
Springfield, MO$45,080
Biloxi, MS$45,054
Monroe, LA$45,003
Johnstown, PA$44,968
Sumter, SC$44,947
Columbus, GA$44,942
Pascagoula, MS$44,846
Abilene, TX$44,846
Kingsport, TN$44,714
Albany, GA$44,714
Gulfport, MS$44,698
Alexandria, LA$44,531
Fort Smith, AR$44,403
El Paso, TX$44,266
Las Cruces, NM$44,037
Harlingen, TX$43,908
Pocatello, ID$43,900
Florence, AL$43,834
Brownsville, TX$43,824
Mcallen, TX$43,717
Dothan, AL$43,646
Columbus, MS$43,344
Altus, OK$43,107
Lawton, OK$43,011
Pierre, SD$42,828
What Skills Can Increase a Contact Center Representative III's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 12.73% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Inside Sales (Mentioned in 1.97% Job Postings): Selling products or services remotely via phone, email, and other digital channels.
BPO (Mentioned in 1.43% Job Postings): It refers to Business process outsourcing. It occurs when companies contacted external service provider for essential business task such as accounting, payment processing, IT services, human resources and the like to help the business run smoothly.
See More Skills
Skills
Demand Percentage
Customer Service
12.73%
Inside Sales
1.97%
BPO
1.43%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Contact Center Representative III's salary.
Coaching: Can increase your salary by up to 41%.
Motivating: Can increase your salary by up to 38%.
Talent Acquisition: Can increase your salary by up to 26%.
Skill
Salary
Salary % Increase
Coaching
$71,676
41%
Motivating
$70,151
38%
Talent Acquisition
$64,051
26%
Technical Support
$61,509
21%
Commitment
$60,492
19%
Initiative
$59,984
18%
Get Latest Data
Contact Center Representative III Salary by Company Size: Startups vs. Enterprise
Contact Center Representative III salary potential scales significantly with company size.
Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $56,857.
While startup companies pay approximate $48,084.
Contact Center Representative III Salary by Company Size
Company Size
Employees
Average Salary
Startup
1~50
$48,084
Growth Stage
51~500
$50,857
Established
501~5000
$54,907
Enterprise
5000+
$56,857
Contact Center Representative III Salary by Industry: Top Paying Sectors
For Contact Center Representative III roles, the industry you choose can affect earning potential
by as much as 59% (the gap between the highest and lowest paying industries).
Data shows that the Software & Networking and Pharmaceuticals
sectors offer the strongest compensation, at 34% above the average.
In contrast, Contact Center Representative positions in Edu., Gov't. & Nonprofit or Retail & Wholesale typically offer lower base pay,
as these industries often view Contact Center Representative III as a support function rather than a direct revenue driver.
The top paying industries for a Contact Center Representative III
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Software & Networking
$68,118
$33.0
34%
Pharmaceuticals
$63,542
$31.0
25%
Biotechnology
$61,001
$29.0
20%
Internet
$59,476
$29.0
17%
Financial Services
$57,442
$28.0
13%
How Education impacts a Contact Center Representative III's Salary?
Your level of education can impact your salary potential.
While many Contact Center Representative IIIs enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Contact Center Representative III with a High School Diploma or Technical Certificate is between
$48,630
and $52,542).
Contact Center Representative III Salaries by Degree Level
Typical Education for Contact Center Representative III
No Diploma2.5%
High School32.7%
Associates18.2%
Bachelors39.6%
Masters6.9%
Doctorate0.0%
view as table
Degree Level
% of user with this level of education
No Diploma
2.5%
High School
32.7%
Associates
18.2%
Bachelors
39.6%
Masters
6.9%
Doctorate
0.0%
view as graph
Contact Center Representative III Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Contact Center Representative III's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on July 01, 2026
$46,312
Average$50,834/year
$56,656
$3,859
Average$4,236/month
$4,721
$891
Average$978/week
$1,090
$22
Average$24/hour
$27
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$56,656
$4,721
$1,090
$27
Average
$50,834
$4,236
$978
$24
25th Percentile
$46,312
$3,859
$891
$22
Contact Center Representative III Salary Growth & Career Path
For a Contact Center Representative III, the most direct path to higher earnings is advancing to the Contact Center Supervisor role.
This promotion typically comes with a significant pay increase, bringing the average annual salary to
$64,788 - a projected growth of
27%
over your current level.
Salaries of jobs related to Contact Center Representative III
Salary Trends for Contact Center Representative III
Salaries for a Contact Center Representative III can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $43,917 in 2023
to around $43,592 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Contact Center Representative III salary trends,
.
Average Annual Salary of Contact Center Representative III Over Time
2022
$???
2023
$43,917
2024
$43,861
2025
$43,592
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$43,917
2024
$43,861
2025
$43,592
2026
View More
2027
View More
Most common benefits for Contact Center Representative III
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Contact Center Representative III
Here are companies hiring for Contact Center Representative III and their salaries, click below for more details.
C
$128,509/per year
C R Bard Inc
Biotechnology
the United States
H
$124,697/per year
Henry Schein Canada
Biotechnology
the United States
N
$123,899/per year
Nordex Inc
Biotechnology
the United States
N
$120,416/per year
Nipro Corp
Biotechnology
the United States
E
$115,870/per year
Enovis
Biotechnology
the United States
A
$114,553/per year
Advanced Research Projects Agency - Energy
Biotechnology
the United States
M
$112,110/per year
MiniMed Inc
Biotechnology
the United States
L
$111,500/per year
Labcorp Drug Development
Biotechnology
the United States
L
$110,229/per year
Life Technologies Corp
Biotechnology
the United States
Z
$106,224/per year
Zimmer Biomet
Biotechnology
the United States
P
$103,077/per year
Promontory Therapeutics
Biotechnology
the United States
S
$102,181/per year
Steris PLC
Biotechnology
the United States
G
$97,274/per year
Gavin Conferences Pty Ltd
Biotechnology
the United States
E
$94,764/per year
Endeavor BioMedicines
Biotechnology
the United States
R
$94,402/per year
Replay Holdings LLC
Biotechnology
the United States
P
$94,235/per year
Pleno Inc
Biotechnology
the United States
S
$93,666/per year
Simulaids Inc
Biotechnology
the United States
N
$88,880/per year
NOIRLab/CAS
Biotechnology
the United States
O
$86,468/per year
Onward Technology
Biotechnology
the United States
L
$84,895/per year
LED Medical Diagnostics Inc
Biotechnology
the United States
E
$84,682/per year
Eyeco Ltd
Biotechnology
the United States
P
$84,523/per year
Paerosol
Biotechnology
the United States
I
$83,525/per year
IONIQ Sciences Inc
Biotechnology
the United States
S
$82,815/per year
Stateside PPE
Biotechnology
the United States
D
$82,041/per year
Digi Bio
Biotechnology
the United States
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FAQ about Contact Center Representative III
1. Where can a Contact Center Representative III earn the most?
A Contact Center Representative III's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer.
According to the latest salary data by Salary.com, a Contact Center Representative III earns the most in San Jose, CA, where the annual salary of a Contact Center Representative III is $64,117.
2. What is the highest pay for Contact Center Representative III?
The highest pay for Contact Center Representative III is $61,957.
3. What is the lowest pay for Contact Center Representative III?
The lowest pay for Contact Center Representative III is $42,195.
4. What are the responsibilities of Contact Center Representative III?
Makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.
5. What industry pays the highest salary for Contact Center Representative III?
The Software & Networking industry offers the highest average compensation for Contact Center Representative III roles,
with salaries approximately 34% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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