How much does a Contact Center Representative III make in Santee, CA? The average Contact Center Representative III salary in Santee, CA is $55,549 as of September 01, 2024, but the range typically falls between $48,437 and $64,702. Salary ranges can vary widely depending on many important factors, including
education, certifications, additional skills,
the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
What skills does a Contact Center Representative III need?
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
1.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.
Inside Sales: Selling products or services remotely via phone, email, and other digital channels.
3.
Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Mastering certain skills can make the compensation of a Contact Center Representative III higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master Microsoft Office, you can get a 4% salary raise. If you are good at Attention to Detail, your salary will increase by 2%.If you are expert in Problem Solving, your salary will rise by 1%.
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
All times are listed as US Eastern time (Boston/New York)
9:00 AM-9:30 AM
9:30 AM-10:00 AM
10:00 AM-10:30 AM
10:30 AM-11:00 AM
11:00 AM-11:30 AM
11:30 AM-12:00 PM
12:00 PM-12:30 PM
12:30 PM-1:00 PM
1:00 PM-1:30 PM
1:30 PM-2:00 PM
2:00 PM-2:30 PM
2:30 PM-3:00 PM
3:00 PM-3:30 PM
3:30 PM-4:00 PM
4:00 PM-4:30 PM
4:30 PM-5:00 PM
5:00 PM-5:30 PM
5:30 PM-6:00 PM
6:00 PM-6:30 PM
6:30 PM-7:00 PM
7:00 PM-7:30 PM
7:30 PM-8:00 PM
Job Description for Contact Center Representative III
Contact Center Representative III makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative III processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative III identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Contact Center Representative III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)...
View full job description
Salary.com job board provides millions of Contact Center Representative III information for you to search for. Click on search button below to see Contact Center Representative III job openings or enter a new job title here.
Job Openings for Contact Center Representative III
in Santee, CA
Description. Varying Shifts. Monday-Friday between the hours of 9:00am-7:30pm (40 hours/week). Saturdays are required 8:45am-5:15pm (w/one day off during t...
Planned Parenthood Pasadena and San Gabriel Valley, Inc. - Pasadena, CA
Planned Parenthood Pasadena & San Gabriel Valley (PPPSGV) has been proudly serving our community since 1933 and is one of the original Planned Parenthood a...
SESLOC Credit Union is looking for a customer focused and energetic person to help us create an exceptional experience for the members that we serve. As a....
If you are energetic, love to work with members/customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First...
Tri Source & Nearstaff Solutions - Valencia, CA
Join our Team. Our state-of-the-art Call Center is looking to build on our biggest strength: our teammates. We are searching for energetic representatives ...
- 2 Days Ago
Career Path for Contact Center Representative III
A career path is a sequence of jobs that leads to your short- and long-term career goals.
Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Contact Center Representative III, the first career path typically progresses to Contact Center Supervisor.
Those that have already made the climb...
Serene M. Smith, Chief of Staff and Chief Operating Officer
RE/MAX Holdings, Inc. operates as a franchisor of real estate and mortgage brokerage services in the United States, Canada, and internationally. It operates through Real Estate, Mortgage, and Marketing Funds segments. The company offers real estate brokerage franchising services under the RE/MAX brand; mortgage brokera... More
RE/MAX HOLDINGS INC
Company Description
Fiscal Year Ended in 2023
What does a Contact Center Representative III do?
Be the first to add Contact Center Representative III responsibilities.
Contact Center Representative III Pay Difference by Location
Contact Center Representative III salary varies from city to city.
Compared with national average salary of Contact Center Representative III, the highest Contact Center Representative III salary is in San Francisco, CA, where the Contact Center Representative III salary is 25.0% above.
The lowest Contact Center Representative III salary is in Miami, FL, where the Contact Center Representative III salary is 3.5% lower than national average salary.
Santee is a suburban city in San Diego County, California, with a population of 53,413 at the 2010 census. Although it is a part of the East County region, Santee is located just 18 miles (29 km) from the Pacific Ocean. The city is connected to the coastline by State Route 52, a six-lane freeway that runs from Interstate 5 in La Jolla to State Route 67 in El Cajon. The city is bisected by the San Diego River, a linear greenbelt that includes parks, trails and more than 1,100 acres (450 ha) of natural riparian habitat.
Santee, which is 345 feet (105 m) above sea level, shares the northern part ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Contact Center Representative III Salary by Global Country
Contact Center Representative III salary varies from country to country.
There are several factors that mainly impact the Contact Center Representative III salary, including cost of living, economic conditions, market rates and legal differences.
Click below to Contact Center Representative III salary of the other country.
Browse Related Job Categories With Contact Center Representative III
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries.
Contact Center Representative III salary varies from category to category.
Click below to see Contact Center Representative III salary in different categories.
Take just three simple steps below to generate your own personalized salary report
Step 1 of 3
Understand the total compensation opportunity for a Contact Center Representative III, base salary plus other pay elements
Average Base Salary
Core compensation
 
 
 
48437
64702
55549
Average Total Cash Compensation
Includes base and annual incentives
 
 
 
52724
77841
62906
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative III in Santee, CA. The base salary for Contact Center Representative III ranges from $48,437 to $64,702 with the average base salary of $55,549. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $52,724 to $77,841 with the average total cash compensation of $62,906.
About Santee, California Santee is a suburban city in San Diego County, California, with a population of 53,413 at the 2010 census. Although it is a part of the East County re....More