How much does a Contact Center Scheduling Manager make in Abington, CT? The average Contact Center Scheduling Manager salary in Abington, CT is $115,706 as of May 28, 2024, but the range typically falls between $96,116 and $130,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Contact Center Scheduling Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Scheduling Manager Salary $78,281 Abington,CT May 28, 2024
25th Percentile Contact Center Scheduling Manager Salary $96,116 Abington,CT May 28, 2024
50th Percentile Contact Center Scheduling Manager Salary $115,706 Abington,CT May 28, 2024
75th Percentile Contact Center Scheduling Manager Salary $130,700 Abington,CT May 28, 2024
90th Percentile Contact Center Scheduling Manager Salary $144,352 Abington,CT May 28, 2024
25% $96,116 10% $78,281 90% $144,352 75% $130,700 $115,706 50%(Median) Didn’t find job title? Click
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What skills does a Contact Center Scheduling Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.

2.

Healthcare Services: The improvement of health via the prevention, diagnosis, treatment, amelioration or cure of disease, illness, injury and other physical and mental impairments in people. Health care is delivered by health professionals and allied health fields.

3.

Client Service: Client services are the processes and interactions organizations and members of their staff have with their clients.

Scheduling 42.71%
Healthcare Services 1.76%
Client Service 0.86%
Others 54.67%

Job Description for Contact Center Scheduling Manager

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Scheduling Manager in Abington, CT
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Todd O'Malley, EVP, Chief Operating Officer
Delek US Holdings, Inc. engages in the integrated downstream energy business in the United States. The company operates through three segments: Refining, Logistics, and Retail. The Refining segment processes crude oil and other feedstock for the manufacture of various grades of gasoline, diesel fuel, aviation fuel, asp... More
Fiscal Year Ended in 2022
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Contact Center Scheduling Manager salary varies from city to city. Compared with national average salary of Contact Center Scheduling Manager, the highest Contact Center Scheduling Manager salary is in San Francisco, CA, where the Contact Center Scheduling Manager salary is 25.0% above. The lowest Contact Center Scheduling Manager salary is in Miami, FL, where the Contact Center Scheduling Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Contact Center Scheduling Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
96116
130700
115706

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
102087
146740
127263
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Scheduling Manager in Abington, CT. The base salary for Contact Center Scheduling Manager ranges from $96,116 to $130,700 with the average base salary of $115,706. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $102,087 to $146,740 with the average total cash compensation of $127,263.
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96116
130700

 

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About Abington, Connecticut    Pomfret is a town in Windham County, Connecticut, United States. The population was 4,247 in 2010 according to the United States Census. The land was....More

Abington, Connecticut  area prices were up 1.7% from a year ago    View the Cost of Living in Abington, Connecticut

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Skills associated with Contact Center Scheduling Manager: Workforce Management Software, Manage Staff Scheduling, Call Center Operations, Customer Service Monitoring Software ...More

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