Contact Center Scheduling Manager Salary in the United States

How much does a Contact Center Scheduling Manager make in the United States?

As of July 01, 2026, the average salary for a Contact Center Scheduling Manager in the United States is $111,963 per year, which breaks down to an hourly rate of $54.

However, a Contact Center Scheduling Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $135,672
  • Majority Range (25th-75th percentile): $102,659 to $124,373
  • Entry-Level (10th percentile): $94,188
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI Onboarding
AI-Powered HR
Salary Salary + Bonus Benefits
Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $102,659 10% $94,188 90% $135,672 75% $124,373 $111,963 50%(Median) Didn’t find job title? Click

Contact Center Scheduling Manager Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $124,373 $10,364 $2,392 $60
Average $111,963 $9,330 $2,153 $54
25th Percentile $102,659 $8,555 $1,974 $49
Check out Contact Center Scheduling Manager Job Openings in the United States
Scheduling Center Coordinator

Merion Village Dental - Columbus, OH

Occupational Therapist

St. Joseph Regional Medical Center - LEWISTON, ID

Special Education Teacher

Waynesville R-VI School District - WAYNESVILLE, MO

Registered Nurse

Saint Luke's Hospital of Kansas City - GARNETT, KS

Search More Contact Center Scheduling Manager Jobs in the United States
Select State
Select City
Choose Similar Job
Choose Category
Cost of Living
Hourly Wages
See it in Action

Key Factors That Influence Contact Center Scheduling Manager Salaries

A Contact Center Scheduling Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.

How Experience Level Affects Contact Center Scheduling Manager Salaries?

Experience is a primary driver of a Contact Center Scheduling Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Contact Center Scheduler I (0-2 years): $52,801
  • Contact Center Scheduler II (2-4 years): $59,883
  • Contact Center Scheduler III (4-7 years): $72,639
  • Contact Center Scheduling Supervisor (7+ years): $78,762
  • Contact Center Scheduling Manager (7+ years): $111,963
Job Role Years of Experience Average Salary
Contact Center Scheduler I0-2 years$52,801
Contact Center Scheduler II2-4 years$59,883
Contact Center Scheduler III4-7 years$72,639
Contact Center Scheduling Supervisor7+ years$78,762
Contact Center Scheduling Manager7+ years$111,963
$52,801 Contact C...
$59,883 Contact C...
$72,639 Contact C...
$78,762 Contact C...
$111,963 Contact C...
View as Table
View as Graph

What Am I Worth?

Top Paying Cities for Contact Center Scheduling Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $141,219
  • San Francisco: $139,673
  • Oakland: $136,729

What Skills Can Increase a Contact Center Scheduling Manager's Salary?

Demanded Skills for the Role:

  • Scheduling (Mentioned in 44.59% Job Postings): Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  • Business Administration (Mentioned in 2.08% Job Postings): It is the management of all aspects of a business's performance, decisions, and organization. It includes the day to day operations, aspects including finances and human resources, and ensures the company stays aligned to the goal or mission.
  • Client Service (Mentioned in 0.89% Job Postings): Client services are the processes and interactions organizations and members of their staff have with their clients.
See More Skills
Skills Demand Percentage
Scheduling 44.59%
Business Administration 2.08%
Client Service 0.89%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Contact Center Scheduling Manager's salary.
  • Flexibility: Can increase your salary by up to 14%.
  • Healthcare Services: Can increase your salary by up to 9%.
  • Multitasking: Can increase your salary by up to 5%.
Skill Salary Salary % Increase
Flexibility
 $127,638
14%
Healthcare Services
 $122,040
9%
Multitasking
 $117,561
5%
Billing
 $116,442
4%
Collaboration
 $116,442
4%
Packaging
 $115,322
3%
Get Latest Data

Contact Center Scheduling Manager Salary by Company Size: Startups vs. Enterprise

Contact Center Scheduling Manager salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $125,230. While startup companies pay approximate $105,907.

Contact Center Scheduling Manager Salary by Company Size

Company Size Employees Average Salary
Startup1~50$105,907
Growth Stage51~500$112,013
Established501~5000$120,933
Enterprise5000+$125,230

Contact Center Scheduling Manager Salary by Industry: Top Paying Sectors

For Contact Center Scheduling Manager roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Hospitality & Leisure and Aerospace & Defense sectors offer the strongest compensation, at 25% above the average. In contrast, Contact Center Scheduling Manager positions in Insurance or Financial Services typically offer lower base pay, as these industries often view Contact Center Scheduling Manager as a support function rather than a direct revenue driver.

The top paying industries for a Contact Center Scheduling Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Hospitality & Leisure$139,954$67.025%
Aerospace & Defense$134,356$65.020%
Energy & Utilities$128,757$62.015%
Construction$123,159$59.010%
Healthcare$123,159$59.010%

How Education impacts a Contact Center Scheduling Manager's Salary?

Your level of education can impact your salary potential. While many Contact Center Scheduling Managers enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Contact Center Scheduling Manager with a Bachelor's Degree is between $103,136 and $112,830).

Contact Center Scheduling Manager Salaries by Degree Level

Typical Education for Contact Center Scheduling Manager
Degree Level % of user with this level of education
No Diploma 6.3%
High School 40.6%
Associates 9.4%
Bachelors 31.3%
Masters 12.5%
Doctorate 0.0%
view as graph

Contact Center Scheduling Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Scheduling Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on July 01, 2026
$102,659
Average $111,963/year
$124,373
$8,555
Average $9,330/month
$10,364
$1,974
Average $2,153/week
$2,392
$49
Average $54/hour
$60
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $124,373 $10,364 $2,392 $60
Average $111,963 $9,330 $2,153 $54
25th Percentile $102,659 $8,555 $1,974 $49

Salaries of jobs related to Contact Center Scheduling Manager

Salary Trends for Contact Center Scheduling Manager

Salaries for a Contact Center Scheduling Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $97,138 in 2023 to around $95,348 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Contact Center Scheduling Manager salary trends, .

Average Annual Salary of Contact Center Scheduling Manager Over Time

2022
$???
2023
$97,138
2024
$96,874
2025
$95,348
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $97,138
2024 $96,874
2025 $95,348
2026
View More
2027
View More

Most common benefits for Contact Center Scheduling Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.

Compensation Planning

Common company salaries for Contact Center Scheduling Manager

Here are companies hiring for Contact Center Scheduling Manager and their salaries, click below for more details.

Find Your Next Contact Center Scheduling Manager Job

Ready to take the next step in your career? Browse thousands of current Contact Center Scheduling Manager job openings on our job board. Use the search bar below to find your perfect match.

United States
For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

FAQ about Contact Center Scheduling Manager

1. Where can a Contact Center Scheduling Manager earn the most?

A Contact Center Scheduling Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Contact Center Scheduling Manager earns the most in San Jose, CA, where the annual salary of a Contact Center Scheduling Manager is $141,219.

2. What is the highest pay for Contact Center Scheduling Manager?

The highest pay for Contact Center Scheduling Manager is $135,672.

3. What is the lowest pay for Contact Center Scheduling Manager?

The lowest pay for Contact Center Scheduling Manager is $94,188.

4. What are the responsibilities of Contact Center Scheduling Manager?

Manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

5. What industry pays the highest salary for Contact Center Scheduling Manager?

The Hospitality & Leisure industry offers the highest average compensation for Contact Center Scheduling Manager roles, with salaries approximately 25% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
lower level job