The salary of a Contact Center Scheduling Manager in the United States varies depending on several factors, including experience, location, education level, marketing trend and company sizes.
As of March 01, 2025, the average annual salary for a Contact Center Scheduling Manager in the United States is $112,093. Salary.com reports that pay typically ranges from $93,112 to $126,618, with most professionals earning between $75,831 and $139,843.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $126,618 | $10,552 | $2,435 | $61 |
| Average | $112,093 | $9,341 | $2,156 | $54 |
| 25th Percentile | $93,112 | $7,759 | $1,791 | $45 |
An entry-level Contact Center Scheduling Manager with less than 1 year of experience earns about $103,696. With 1-2 years of experience, the average salary increases to $104,535. For 2-4 years of experience, the pay typically rises to $106,493. Senior-level professionals with 5-8 years of experience earn around $111,759, and those with over 8 years of experience can expect an average of $116,040.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Scheduling Manager | $103,696 |
| Intermediate Level Contact Center Scheduling Manager | $104,535 |
| Senior Level Contact Center Scheduling Manager | $106,493 |
| Specialist Level Contact Center Scheduling Manager | $111,759 |
| Expert Level Contact Center Scheduling Manager | $116,040 |
| Entry Level | 7% |
| Mid Level | 7% |
| Senior Level | 5% |
| Top Level | 0% |
| Experienced | 4% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Contact Center Scheduling Manager compensation over the past six years. For example, the median salary increased from $97,138 in 2023 to approximately $96,874 in 2024. (For a detailed analysis of Contact Center Scheduling Manager salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Contact Center Scheduling Manager information for you to search for. Click on search button below to see Contact Center Scheduling Manager job openings or enter a new job title here.
Here are companies hiring for Contact Center Scheduling Manager and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $112,093 | 65.7% | ||
| Bonus | $11,198 | 6.6% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $9,432 | 5.5% | ||
| 401K/403B | $5,178 | 3.0% | ||
| Disability | $2,466 | 1.4% | ||
| Healthcare | $8,352 | 4.9% | ||
| Pension | $6,658 | 3.9% | ||
| Time Off | $15,174 | 8.9% | ||
| Total Compensation | $170,551 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 6.3% |
| High School | 40.6% |
| Associates | 9.4% |
| Bachelors | 31.3% |
| Masters | 12.5% |
What Am I Worth?
The average annual salary of Contact Center Scheduling Manager is $112,093. In case you are finding an easy salary calculator, the average hourly pay of Contact Center Scheduling Manager is $54; the average weekly pay of Contact Center Scheduling Manager is $2,156; the average monthly pay of Contact Center Scheduling Manager is $9,341.
A Contact Center Scheduling Manager's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Contact Center Scheduling Manager earns the most in San Jose, CA, where the annual salary of a Contact Center Scheduling Manager is $140,676.
The highest pay for Contact Center Scheduling Manager is $139,843.
The lowest pay for Contact Center Scheduling Manager is $75,831.
Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
Healthcare Services: The improvement of health via the prevention, diagnosis, treatment, amelioration or cure of disease, illness, injury and other physical and mental impairments in people. Health care is delivered by health professionals and allied health fields.
Client Service: Client services are the processes and interactions organizations and members of their staff have with their clients.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
