How much does a Contact Center Scheduling Supervisor make in Flagstaff, AZ? The average Contact Center Scheduling Supervisor salary in Flagstaff, AZ is $60,279 as of November 25, 2019, but the range typically falls between $52,424 and $67,559. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2019 Salary.com)
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Fiscal Year Ended in 2018
What does a Contact Center Scheduling Supervisor do?
Contact Center Scheduling Supervisor in Atlanta, GA
Provides resolution to customer complaints and Contact Center issues by supporting other team members and/or contacting the appropriate staff or department for assistance.
June 08, 2019
Takes an active role in coaching and mentoring the team to ensure continued employee growth and success, both on the team and at the broader CHOA organization.
June 11, 2019
Maintains records of compliance activities and reports compliance activities to the Compliance Office.
Flagstaff is a city in and the county seat of Coconino County in northern Arizona, in the southwestern United States. In 2015, the city's estimated population was 70,320. Flagstaff's combined metropolitan area has an estimated population of 139,097. The city is named after a ponderosa pine flagpole made by a scouting party from Boston (known as the "Second Boston Party") to celebrate the United States Centennial on July 4, 1876.
Flagstaff lies near the southwestern edge of the Colorado Plateau, along the western side of the largest contiguous ponderosa pine forest in the continental United Sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Scheduling Supervisor in Flagstaff, AZ. The base salary for Contact Center Scheduling Supervisor ranges from $52,424 to $67,559 with the average base salary of $60,279. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $54,761 to $74,118 with the average total cash compensation of $63,959.