As of January 01, 2025, the average annual salary for a Customer Insights Analyst II in Santa Clarita, CA is $93,748. Salary.com reports that pay typically ranges from $83,684 to $105,647, with most professionals earning between $74,521 and $116,480.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $95,955 | $7,996 | $1,845 | $46 |
| Average | $85,148 | $7,096 | $1,637 | $41 |
| 25th Percentile | $76,007 | $6,334 | $1,462 | $37 |
An entry-level Customer Insights Analyst II with under 1 year experience makes about $90,651. With less than 2 years of experience, a mid-level Customer Insights Analyst II makes around $91,487. After 2-4 years, the Customer Insights Analyst II pay rises to about $95,366. Those senior Customer Insights Analyst II with 5-8 years of experience earn roughly $99,513, and those Customer Insights Analyst II having 8 years or more experience are expected to earn about $100,550 on average.
| Levels | Salary |
|---|---|
| Entry Level Customer Insights Analyst II | $90,651 |
| Intermediate Level Customer Insights Analyst II | $91,487 |
| Senior Level Customer Insights Analyst II | $95,366 |
| Specialist Level Customer Insights Analyst II | $99,513 |
| Expert Level Customer Insights Analyst II | $100,550 |
| Entry Level | 6% |
| Mid Level | 7% |
| Senior Level | 12% |
| Top Level | 17% |
| Experienced | 18% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Installation: The action or process of installing someone or something, or of being installed. the act of installing the state of being installed, something that is installed for use.
Wholesale: Buying and selling products in large quantities at a lower price to increase profitability through a high sales volume.
| Skill | Salary | Demand |
|---|---|---|
|
Service Desk
|
$108,748 |
16%
|
|
Team Management
|
$104,998 |
12%
|
|
Work Ethic
|
$103,123 |
10%
|
|
Recruitment and Selection
|
$102,186 |
9%
|
|
Hard Working
|
$102,186 |
9%
|
|
Customer Engagement
|
$100,311 |
7%
|
