How much does a Customer Service Representative III make in Rileyville, VA? The average Customer Service Representative III salary in Rileyville, VA is $57,069 as of August 27, 2024, but the range typically falls between $51,435 and $64,458. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Representative III Salary | $46,306 | Rileyville,VA | August 27, 2024 |
25th Percentile Customer Service Representative III Salary | $51,435 | Rileyville,VA | August 27, 2024 |
50th Percentile Customer Service Representative III Salary | $57,069 | Rileyville,VA | August 27, 2024 |
75th Percentile Customer Service Representative III Salary | $64,458 | Rileyville,VA | August 27, 2024 |
90th Percentile Customer Service Representative III Salary | $71,186 | Rileyville,VA | August 27, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
Cash Handling: Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Skill | Salary | Demand |
---|---|---|
Presentation
|
$63,346 |
11%
|
Customer Relationship
|
$60,493 |
6%
|
Leadership
|
$60,493 |
6%
|
Flexibility
|
$59,922 |
5%
|
Troubleshooting
|
$59,922 |
5%
|
Problem Solving
|
$59,922 |
5%
|
What Should I Pay?
Customer Service Representative III responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Being a Customer Service Representative III analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed. Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Additionally, Customer Service Representative III may be assigned to support products that are more complex or critical. Uses a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Customer Service Representative III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Representative III, the upper level is Customer Service Representative IV and then progresses to Customer Service Team Leader.
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Customer Service Representative III salary varies from city to city. Compared with national average salary of Customer Service Representative III, the highest Customer Service Representative III salary is in San Francisco, CA, where the Customer Service Representative III salary is 25.0% above. The lowest Customer Service Representative III salary is in Miami, FL, where the Customer Service Representative III salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Customer Service Representative III salary of your education level.
Customer Service Representative III salary varies from country to country. There are several factors that mainly impact the Customer Service Representative III salary, including cost of living, economic conditions, market rates and legal differences. Click below to Customer Service Representative III salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Customer Service Representative III salary varies from category to category. Click below to see Customer Service Representative III salary in different categories.
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About Rileyville, Virginia Rileyville is an unincorporated community in Page County, in the U.S. state of Virginia.....More
Rileyville, Virginia area prices were up 1.3% from a year ago View the Cost of Living in Rileyville, Virginia
Customer Service Representative III Salary in popular cities: Virginia Beach, Norfolk, Chesapeake
Skills associated with Customer Service Representative III: Inquiry Research/Response, Service Operations, Customer Interaction, Service Desk Management ...More
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