How much does a Customer Service Supervisor make in Freeville, NY? The average Customer Service Supervisor salary in Freeville, NY is $74,578 as of May 28, 2024, but the range typically falls between $65,566 and $85,520. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Supervisor Salary | $57,360 | Freeville,NY | May 28, 2024 |
25th Percentile Customer Service Supervisor Salary | $65,566 | Freeville,NY | May 28, 2024 |
50th Percentile Customer Service Supervisor Salary | $74,578 | Freeville,NY | May 28, 2024 |
75th Percentile Customer Service Supervisor Salary | $85,520 | Freeville,NY | May 28, 2024 |
90th Percentile Customer Service Supervisor Salary | $95,483 | Freeville,NY | May 28, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Client Service: Client services are the processes and interactions organizations and members of their staff have with their clients.
Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
What Should I Pay?
Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Customer Service Supervisor trains and coaches staff in standard policies, procedures, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Customer Service Supervisor monitors and evaluate staff performance. Responds to escalated issues to facilitate solutions. May provide direct customer support for complicated or critical issues. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Customer Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description
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A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Service Supervisor, the upper level is Customer Service Manager and then progresses to Customer Service Senior Manager.
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Customer Service Supervisor salary varies from city to city. Compared with national average salary of Customer Service Supervisor, the highest Customer Service Supervisor salary is in San Francisco, CA, where the Customer Service Supervisor salary is 25.0% above. The lowest Customer Service Supervisor salary is in Miami, FL, where the Customer Service Supervisor salary is 3.5% lower than national average salary.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Annuities Customer Service Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Customer Service Supervisor salary of your education level.
Customer Service Supervisor salary varies from country to country. There are several factors that mainly impact the Customer Service Supervisor salary, including cost of living, economic conditions, market rates and legal differences. Click below to Customer Service Supervisor salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Customer Service Supervisor salary varies from category to category. Click below to see Customer Service Supervisor salary in different categories.
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About Freeville, New York Freeville is a village in Tompkins County, New York, United States. The population was 520 at the 2010 census. The Village of Freeville is in the Town....More
Freeville, New York area prices were up 1.5% from a year ago View the Cost of Living in Freeville, New York
Customer Service Supervisor Salary in popular cities: New York, Buffalo, Rochester
Skills associated with Customer Service Supervisor: Service Desk Management, Customer Support Policies, Standards and Procedures, Inquiry Research/Response, Service Operations ...More
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